Overview
This course offers a structured, consistent yet flexible approach to evaluating learning events. TAP's best-practice evaluation model builds upon the analysis, design and workplace application phases and establishes what impact learning events have had on the real needs of the business and the people working in it. Delegates will be introduced to the theory of evaluation through case studies and will critically review their own evaluation practices for L&D projects, writing action plans to implement on return to work.
What's included in the course?
- Pre-course work
- Evening work
- Assessment
Who is it for?
Suitable for those who are required to evaluate the impact of learning events.
What the delegates will learn
- Who is involved in evaluation and how the TAP Evaluation Process maps to the training cycle and the Kirkpatrick Evaluation model
- What evaluation activities take place during the learning needs analysis, design, delivery and workplace application phases
- What evidence to collate for analysis
- How to analyse, interpret and display results
- How to measure business performance
Next steps
- L&D Consultancy Skills
- Learning Needs Analysis
- Managing Learning Transfer
Prerequisites
It is strongly recommended that delegates have already attended the Learning Needs Analysis course and is recommended that they have attended the Design course.
Assessment information
Delegates write action plans to improve the evaluation activity for their L&D projects that are assessed against the TAP Learning Evaluation Profile.
Session details
Session 1 - Learning needs analysis activity
In this session, we consider:
- Organisational goals
- Project aims
- Measurable business benefits
- How learning outcomes link to content analysis
Session 2 - Design activity
In this session, we consider:
- How learning objectives link to outcomes
- How assessments match learning objectives
- Different design methods to gather feedback from learners and line managers
Session 3 - Delivery activity
In this session, we consider:
- Collating feedback from learners for analysis
- Collating evidence from assessments ready for analysis
Session 4 - Workplace application activity
In this session, we consider:
- Collating evidence of workplace application for analysis
- Collating assessment and knowledge retention results
Session 5 - Analysing results
In this session, we consider:
- Process for analysing results
- Ways of displaying results: Bell curve, frequency distribution, net promotor score, evidence matrix
Session 6 - Measure business performance
In this session, we consider:
- Process for measuring results
- Reporting results to the business
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