This course gives organisations the opportunity to objectively assess training delivery skills from style, structure and balance perspectives, based upon the TAP methodologies.


Part A - two days
Part B - two days
In-between Parts A and B delegates will complete three 'live' practice assessments

What's included in the course?

  • Pre-course work
  • Evening work
  • Assessment

Who is it for?
The course is designed for L&D Professionals who have been designated to carry out regular assessment of in-house or external trainers as part of their own internal quality assurance procedures.

What the delegates will learn

  • To assess against the TAP training delivery methodology
  • To assess objectives
  • To give feedback to assessed trainers

Next steps

  • Assessor Verification - the certificate's one-year expiry date maintains TAP's quality assurance procedures and ensures that TAP Accreditation remains dynamic and current
  • Assessing TAP Design
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Delegates are required to hold a TAP Certificate in Training Delivery Part A issued within the last three years.

The Organisation must employ a minimum of six L&D personnel holding valid TAP Certification or have made a commitment to a TAP Certification by way of booking relevant under-pinning TAP Certificate.

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Assessment information

Assess a recorded training session so that the Structure, Style and Activity Profiles have variations in no more than two categories/activities per profile from TAP Learning results.

In between parts A and B delegates will complete three ‘live’ practice assessments in their workplace to meet the assessing guidelines.

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Session details

Session 1: Introduction to assessing
In this session, we consider:

  • The benefits to the organisation, the assessor and the assessee
  • What to do before, during and after the assessment

Session 2: Assessing the activity profile
In this session, we will:

  • Review the seven activities reflected on the Activity Profile
  • Complete a paper exercise
  • Share hints and tips
  • Practise marking the Activity Profile in sections from a recorded session
  • Discuss scores

Session 3: Assessing training delivery style
In this session, we will:

  • Review the 14 categories on the Style Profile from an assessor’s perspective
  • Share hints and tips
  • Practise assessing the training delivery style against the profile from a recorded session
  • Discuss scores

Session 4: Assessing question techniques
In this session, we will:

  • Review the three trainer-led question techniques
  • Review the two delegate-led question techniques
  • Review other ways to handle learner questions
  • Share hints and tips
  • Practise assessing the question techniques employed during a recorded session

Session 5: Assessing training session structure
In this session, we will

  • Review the 15 categories on the Structure Profile from an assessor’s perspective
  • Share hints and tips
  • Practise assessing the structure of a training session against the profile from a recording
  • Discuss scores

Session 6: Assessing objectives
In this session, we will

  • Review the three elements of an objective from an assessor’s perspective
  • Critique objectives
  • Practise coaching a trainer to write a valid objective

Session 7: Giving feedback to assessed trainers
In this session, we consider:

  • The five-step feedback process
  • A four-stage development plan
  • Practise giving feedback to an assessed trainer
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Why choose QA

Special Notices

Delegates must agree to the Code of Practice for TAP Certified Training Delivery Assessors.

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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