The 2 day ProxySG 6.7 Advanced Administration course is intended for IT professionals who wish to learn to master the advanced features of the ProxySG.

This course includes practical hands-on exercises that enable you to test your new skills and begin to use those skills in a working environment.


  • This course is for IT network or security professionals who have practical experience with the ProxySG in the field and wish to master the advanced network security of the ProxySG.
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You must have working knowledge of ProxySG Administration and should possess advanced knowledge of networking, security, and authentication.

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Delegates will learn how to

  • Solve common authentication and SSL issues
  • Understand the underlying architecture of SGOS
  • Monitor and analyze ProxySG performance
  • Use policy tracing as a troubleshooting tool
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Module 1: Using Authentication Realms

• Describe the benefits of enabling authentication on the ProxySG
• Describe, at a high level, the ProxySG authentication architecture
• Understand the use of IWA realms, with both IWA Direct and IWA BCAAA connection methods

Module 2: Understanding Authentication Credentials

• Describe how NTLM and Kerberos authentication work in both IWA direct and IWA BCAAA deployments
• Configure the ProxySG to use Kerberos authentication

Module 3: Understanding Authentication Modes

• Describe authentication surrogates and authentication modes
• Describe ProxySG authentication in both explicit and transparent deployment mode

Module 4: Understanding HTTPS

• Describe key components of SSL encryption
• Describe how the SSL handshake works
• Describe some of the legal and security considerations related to use of the SSL proxy

Module 5: Managing SSL Traffic on the ProxySG

• Describe how the SSL proxy service handles SSL traffic
• Describe the standard keyrings that are installed by default on the ProxySG
• Identify the types of security certificates that the ProxySG uses

Module 6: Optimizing SSL Interception Performance

• Configure the ProxySG to process SSL traffic according to best practices for performance

Module 7: SGOS Architecture

• Identify key components of SGOS
• Explain the interaction among client workers and software workers in processing client requests
• Explain the significance of policy checkpoints
• Describe key characteristics of the SGOS storage subsystem
• Explain the caching behavior of the ProxySG

Module 8: Caching Architecture

• Describe the benefits of object caching on the ProxySG
• Explain the caching-related steps in a ProxySG transaction
• Identify and describe the HTTP request and response headers related to caching
• Describe, in general terms, how the ProxySG validates cached objects to ensure freshness
• Explain how the ProxySG uses cost-based deletion, popularity contests, and pipelining to improve object caching

Module 9: System Diagnostics

• Describe the use of the health monitor and health checks
• Explain the use of the event and access logs
• Describe the information available in advanced URLs and sysinfo files
• Describe the function of policy tracing and packet captures

Module 10: Introduction to Content Policy Language (CPL)

• Describe the fundamental concepts and purposes of ProxySG policy transactions
• Understand the relationship of layers, rules, conditions, properties, and triggers
• Describe the two types of actions in CPL
• Describe how to write, edit, and upload CPL code

Module 11: Using Policy Tracing for Troubleshooting

• Identify the two main types of ProxySG policy traces
• Describe the various sections of a policy trace result
• Configure a global and policy-driven trace
• Access and interpret policy trace results

Module 12: ProxySG Integration

• Identify other Symantec products that can be used as part of a complete security solution

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