“The majority of meetings should be discussions that lead to decisions.”
Patrick Lencioni, American author and speaker

About this course

This course will take you step by step through the minute taking process, equipping you with ideas for successful preparation, listening, analysis and note-making. This session is highly participative and provides an opportunity for you to take notes in an agreed format. People often ask us:

  • I’ve never taken minutes before – what do I do?
  • How do I know what to minute and what not to?
  • What happens if I don’t hear something?
  • What are my responsibilities?

As a minute taker you will be expected to provide an accurate record of meetings to ensure that the right amount of detail for follow up decisions is recorded - as well as a clear summary for future action and reflection. We will cover a variety of meetings, from informal team meetings through to formal regulatory meetings.

Target audience
This session is aimed at anyone who’s new to taking minutes or wants to improve their capability and/or confidence in minute taking.

Learning outcomes

You will learn how to:

  • Identify what you need to do before, during and after the meeting
  • Set out the role of the chair and how you need to work closely together
  • Work through the things that’ll get in the way of you listening, and how to overcome these
  • Look at different methods of note-taking and find the best one for you
  • Explore what you do, and don’t, need to record in a meeting
  • Review different styles of minutes and identify the best one for your meetings
  • Produce a clear set of minutes in a style of your choice

What will the course cover?

  • Getting ready
  • Listening
  • Note-taking
  • Styles of minutes
  • Practice session
  • Action planning

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