Overview

'By three methods we may learn wisdom: First, by reflection, which is noblest; second, by imitation, which is easiest; and third by experience, which is the bitterest.'

Confucius, Chinese Philosopher

Most of us gain much of our learning from ‘doing’. Reflective practice is a way of putting a structure to our experience, ensuring that we maximise our learning and continually improve.

It’s a key development tool in many professions, including IT, health, social work and education, and is now being increasingly used in sectors such as, engineering and manufacturing as organisations recognise the benefits for professional development, innovation and problem solving.

Common concerns we hear from people who attend this course include:

  • How can I ensure that I learn from my experiences?
  • How can I ensure continuous professional development?
  • How can I continually enhance and develop my, and my team’s performance?
  • How do I run an action learning set?
  • How can we share and develop best practice at work?

A recent report highlights the increasing importance of reflective practice in the ‘post-truth’ world, where ‘fake news’ and ‘filter bubbles’ often make it difficult to separate truth from fiction. Reflective practice helps ensure an evidence-based approach and so-called ‘epistemic cognition’ – encouraging managers, leaders, specialists and others to question assumptions and ‘the way we do things around here’.

Reflective practice, in its most basic form, is just learning from experience – taking what happens to you in work and life, and reflecting on what works and what could be improved.

Reflective practice has great benefits both inside and outside the workplace, helping develop careers, hobbies, and life skills such as relationships and parenting. Though reflective practice is a key skill for many professionals, it does not always come naturally and needs to be learned and developed in order to be truly effective.

This course will help you develop your individual and group reflective practice skills.


What delegates say


“I already have ideas how to use this.”

“The discussion and participation was extremely valuable.”

“[Our trainer was] very knowledgeable and the course informative and enjoyable. Practical sessions were fun and helped reinforce the learning. All great! Thanks.”

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Target audience

This course is aimed at anyone who wants to develop their individual and/or group reflective practice skills, for example to:

  • Learn from experience
  • Generate ‘lessons learned’ from projects and initiatives
  • Improve team problem solving and mutual learning
  • Develop best practice at an individual and team level
  • Improve evidence-based decision making
  • Increase innovation and avoid ‘group think’


Pre-course work


There is no pre-work for this course.

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Learning outcomes

You will learn how to:

  • Define what is meant by ‘reflective practice’
  • Recognise the key drivers for reflective practice on individual, team, professional and organisational levels
  • Identify the underlying principles and tools for personal and group reflective practice
  • Apply reflective practice tools to work-based problems
  • Create a personal action plan for implementing reflective practice in your work
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Workshop outline

  1. What is ‘reflective practice’?
  2. Drivers and benefits of reflective practice
  3. Tools and skills for personal and group reflective practice
  4. Applying reflective practice individually and in groups
  5. Overcoming barriers to reflective practice
  6. Personal action planning
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Why choose QA

Frequently asked questions

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There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

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If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

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Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

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