This course is for business users and delivery team members involved in planning, designing and delivering enterprise solutions on the Pega Platform™ with a desire to become a Pega Certified Business Architect.

Delivery team members use these principles to plan, build and deliver business applications faster and more accurately for maximum business value. You learn model-driven strategies and competencies required for your first Pega project. The exercises in this course are based on Pega Platform 8.

Learning Outcomes

In this course, you will learn the core model-driven design principles, development best practices, Pega’s Low-Code approach for process/UI design, policy automation, data modeling and reporting.

Course Outline

Pega Infinity Overview

  • What is Pega
  • Center-out explained
  • Application architecture
  • Design thinking
  • Case management
  • Express methodology
  • Intelligent virtual assistant
  • Pega studios

Intelligent Automation

  • Design thinking for citizen developers
  • Gathering requirements
  • Branching development
  • Documenting requirements

Case Management

  • Case life cycle design
  • Process design
  • Work routing and approval
  • Service level agreement
  • Skipping processes and stages
  • Optional actions
  • Temporary cases
  • Duplicate search
  • Child cases
  • Wait step and shape
  • Correspondence
  • Decision points

User Interface

  • UI introduction
  • Mobile preview and responsive UI
  • UI styling
  • Validation
  • Portal and dashboard

Data Management

  • Viewing the data model
  • Properties
  • Data in memory – Clipboard
  • Declare expressions
  • Managing data objects
  • Integrating with external applications

Pega Platform and Report Design

  • Inviting Users
  • Creating List and View reports
  • Business and process data
  • Organize report results, using columns/filters