This course is for business users and delivery team members involved in planning, designing and delivering enterprise solutions on the Pega Platform™ with a desire to become a Pega Certified Business Architect.

Delivery team members use these principles to plan, build and deliver business applications faster and more accurately for maximum business value. You learn model-driven strategies and competencies required for your first Pega project. The exercises in this course are based on Pega Platform 8.

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Learning Outcomes

In this course, you will learn the core model-driven design principles, development best practices, Pega’s Low-Code approach for process/UI design, policy automation, data modeling and reporting.

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Course Outline

Pega Infinity Overview

  • What is Pega
  • Center-out explained
  • Application architecture
  • Design thinking
  • Case management
  • Express methodology
  • Intelligent virtual assistant
  • Pega studios

Intelligent Automation

  • Design thinking for citizen developers
  • Gathering requirements
  • Branching development
  • Documenting requirements

Case Management

  • Case life cycle design
  • Process design
  • Work routing and approval
  • Service level agreement
  • Skipping processes and stages
  • Optional actions
  • Temporary cases
  • Duplicate search
  • Child cases
  • Wait step and shape
  • Correspondence
  • Decision points

User Interface

  • UI introduction
  • Mobile preview and responsive UI
  • UI styling
  • Validation
  • Portal and dashboard

Data Management

  • Viewing the data model
  • Properties
  • Data in memory – Clipboard
  • Declare expressions
  • Managing data objects
  • Integrating with external applications

Pega Platform and Report Design

  • Inviting Users
  • Creating List and View reports
  • Business and process data
  • Organize report results, using columns/filters
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Why choose QA

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

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How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

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When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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