Operations Bridge Manager (Formerly known as Operations Manager i) is the core component of the Micro Focus Operations Bridge solution. This five-day, entry level, instructor-led training course offers technical personnel, who are new to Operations Bridge and Operations Bridge Manager, the opportunity to develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing events using OBM.
This course includes hands-on labs that use the ITOM Container Deployment Foundation (CDF)platform and version 10.64 of the OBM software.


To be successful in this course, you should have the following prerequisites or knowledge:

  • IT operations principles and practices
  • Systems and network administration
  • Industry-standard operating systems
  • Network, system, and application monitoring principles and practices

Delegates will learn how to

Upon successful completion of this course, you should be able to:

  • Use OBM to effectively identify, prioritize, and resolve events
  • Create event dashboards to meet the information needs of specific users
  • Identify the health of services and technology components based on Health Indicators (HIs) and Key Performance Indicators (KPIs) presented in OBM
  • Create and use OBM performance dashboards
  • Create and use OBM tools
  • Manage OBM user access and permissions
  • Deploying Monitoring configuration to SiteScope
  • Create and tune OBM notifications
  • Assign monitoring to CIs using Monitoring Automation (MA)
  • Create Policy templates for monitoring Service/Process, Log files, SNMP Traps etc.
  • Create Aspects and Management templates in for ease of Monitoring deployment
  • Create and Exporting OBM Content packs
  • Manage Downtime events and notifications
  • Describe OBM Architecture and Deployment
  • Use OBM Self-monitoring capability and monitoring Operations agent health
  • Perform administration and troubleshooting tasks in OBM


Module 1: Course Overview 

  • Course objectives
  • Class logistics
  • The lab environment
  • Additional course information
  • Course schedule

Module 2: Operations Bridge Overview

  • Identify how IT organizations can transition from a cost function to a value creator
  • Describe the Operations Bridge approach to addressing the challenges
  • Use the applications that comprise the Operations Bridge solution

Module 3: OBM Overview 

  • Use enterprise event management
  • Describe the purpose of an operations bridge
  • Identify how an operations bridge enablesteam members to collaborate effectively
  • List the components of Micro Focus Operations Bridge Suite
  • Identify the primary features and capabilities of OBM
  • Describe the data collectors that provide data to OBM

Module 4: Event Perspective 

  • Identify OBM operator workflow
  • Accessthe OBM User Interface
  • Assess events
  • Select and analyze events
  • Use Run Books
  • Remediate an event

Module 5: Event Browser (HTML) 

  • Use the Event Browser
  • Customize Event Browser
  • List the primary event attributes displayed in the Event Browser
  • Use event filters to locate events of interest

Module 6: Performance Perspective 

  • Access performance dashboards
  • Use display control features
  • Use multiple methodsto select time ranges
  • Export performance dashboard data
  • Share a link to a dashboard with others
  • View real-time data
  • View event overlay data with performance data
  • Create a performance dashboard favorite
  • Use comparison dashboardsto compare CIs
  • Create a dashboard
  • Add a parameter to a dashboard
  • Map dashboardsto appropriate CI types

Module 7: Health Perspective

  • Define Health Perspective highlights and menus
  • Access HI and KPI details
  • View variousreportsin the Health Perspective
  • Find visible and hidden CIs
  • Use Health Top View options

Module 8: Monitoring Dashboards

  • Identify typical use cases for OBM monitoring dashboards
  • Describe OOTB monitoring dashboards provided with OBM
  • Access monitoring dashboardsin My Workspace
  • Create a new monitoring dashboard
  • Create a new My Workspace page containing a monitoring dashboard

Module 9: OBM Tools

  • Access and use OBM tools
  • Create OBM tools
  • Define OBM tool authorization

Module 10: RTSM Overview

  • Identify the features of the Run-Time Service Model (RTSM)
  • Identify the role of the RTSM in an OBM implementation
  • Define CIs
  • Organize CIs and relationships in the class model
  • Navigate the RTSM administrative UI
  • Locate and analyze CIs and relationships in IT Universe Manager

Module 11: Setting-up Monitoring 

  • Describe the Agent based and agentless monitoring
  • Install Operations Agent on a node
  • Install Operations Agent on a node
  • Maintain Operations Agent on a node

Module 12: Monitoring Automation Overview

  • Identify the features and benefits of Monitoring Automation
  • Monitor policy templates, aspects, and management templates
  • Navigate MA administration pages

Module 13: Monitoring Automation workflow

  • Assign MA management templates to CIs
  • Define custom parameter values for assignments
  • Create automatic assignment rules to assign and maintain monitoring
  • Verify monitoring assignments in MA
  • Access monitoring configuration reports in MA

Module 14: Policy Templates

  • Create and assign a basic policy template
  • Add parameters to a policy template

Module 15: Logfile Policy Templates

  • Describe the Log file encapsulator process
  • Create and assign a Log file policy template
  • Add parameters to Log file policy template
  • Test the Log file policy template

Module 16: Service/Process Monitoring Policy Templates

  • Create Service/Process monitoring policy template
  • Assign Service/Process monitoring policy template
  • Test the Service/Process monitoring policy template

Module 17: Open Message Interface Policy Templates

  • Create an Open Message Interface policy template
  • Assign an Open Message Interface policy template
  • Test an Open Message Interface policy template

Module 18: SNMP trap Policy Templates

  • Create and assign an SNMP Trap policy template
  • Assign SNMP Trap policy template
  • Test SNMP Trap policy template