This one-day instructor-led workshop is intended for IT professionals who are interested in evaluating and implementing Office 365. In this workshop, delegates will gain a high level introduction to the following:

  • Office 365 concepts, subscriptions and functionality
  • Office 365 Administration tools
  • Office 365 Domain and Identity Management
  • Office 365 Compliance and Security

Target Audience

This workshop is intended for IT professionals who are interested in expanding their understanding of Office 365 components and administration.

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There are no prerequisites for the above course apart from a desire to learn more about the concepts, administration and capabilities of Office 365 from a technical perspective.

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Learning Outcomes

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Course Outline

Module 1 – Office 365 Overview

  • What is Office 365?
  • Office 365 Roadmap
  • Benefits of Office 365
  • Office 365 Requirements
  • Office 365 Architecture
  • Office 365 Apps
  • Hybrid Deployments

Module 2 - Office 365 Subscriptions, Administration and Sign-Up

  • Office 365 Subscriptions
  • Office 365 Sign-up Process
  • Office 365 Administration
    • Office 365 Admin Center
    • Exchange Admin Center
    • SharePoint Admin Center
    • Teams and Skype Admin Center
    • OneDrive
    • PowerApps
    • Flow
    • Security & Compliance
    • Azure Active Directory
  • PowerShell Administration

Module 3 - Custom Domains and Identity Models

  • Office 365 Domains
    • Default Domains
    • Custom Domain Management
  • Office 365 Identity Models
    • Cloud
    • Synchronized
    • Federated

Module 4 - Office 365 Security and Compliance

  • Compliance Standards and Models
  • Discover
    • Content Search
    • eDiscovery
    • Advanced eDiscovery
    • Office 365 Labels
  • Manage
    • Data Migration
    • Exchange Online Archiving
    • Data Retention and Disposition
    • Supervision Policies
    • Alerts
    • Office 365 Cloud App Security
  • Protect
    • Authentication
    • Authorization
    • Access Control
    • Azure Information Protection
    • Data Loss Prevention
    • Mobile Device Management
  • Report
    • Auditing
      • Sharepoint
      • Exchange
      • Office 365
    • Office 365 Reports
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Why choose QA

Special Notices

Please note: Due to the dynamic nature of updates to Office 365 functionality by Microsoft, elements of the syllabus of this course can be subject to change without notice.

Please note: for Attend from Anywhere customers an additional screen is required. The additional screen must have a minimum screen size of 19 inch and minimum resolution of 1280x1024, with the vertical resolution (1024) being the most critical.

This course is one of the unique technical Office 365 QA authored Mastering courses.

Other technical courses within the QA authored curriculum for Office 365 include:

Dates & Locations

Microsoft 365 learning pathways

Required Star = Required
Certification = Certification
Technical Decision Maker
Office 365 General Administration
Exchange Online/Hybrid
SharePoint Online/Hybrid
Device Management, Identity and Services
Security and Compliance
Modern Desktop
Power Platform
Microsoft Teams
Office 365 General Administration

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

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