- A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or later.
- A minimum of one year of experience working with AD DS.
- A minimum of one year of experience working with name resolution, including DNS.
- Experience working with certificates, including public key infrastructure (PKI) certificates.
- Experience working with Windows PowerShell.
- Experience working with Exchange Server 2013 or later, Lync Server 2013 or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial, but not required.
Delegates will learn how to
- Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
- Manage Office 365 users, groups, and licenses, and configure delegated administration.
- Plan and configure client connectivity to Office 365.
- Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
- Plan and implement the Office 365 ProPlus deployment.
- Plan and manage Microsoft Exchange Online recipients and permissions.
- Plan and configure Exchange Online services.
- Plan and configure Microsoft Teams
- Plan and configure Microsoft SharePoint Online.
- Plan and configure an Office 365 collaboration solutions.
- Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
- Monitor and review Office 365 services, and troubleshoot Office 365 issues.
- Plan and implement identity federation between on-premises AD DS and Azure AD.
- Overview of Office 365
- Provisioning an Office 365 tenant
- Planning a pilot deployment
- Configuring an Office 365 tenant
- Configuring a custom domain
- Exploring the Office 365 administrator interfaces
- Describe the features and benefits of Office 365.
- Provision new tenant accounts.
- Plan a pilot deployment of Office 365.
- Managing user accounts and licenses
- Managing passwords and authentication
- Managing security groups in Office 365
- Managing Office 365 users and groups with Windows PowerShell
- Configuring administrative access
- Managing Office 365 users and licenses by using the Microsoft 365 admin center
- Managing Office 365 password policies
- Managing Office 365 groups
- Managing Office 365 users and groups by using Windows PowerShell
- Configuring service administrators
- Manage user accounts and licenses by using the Microsoft 365 admin center.
- Manage passwords and authentication.
- Manage security and distribution groups by using the Microsoft 365 admin center.
- Manage Office 365 users and groups by using Windows PowerShell.
- Configure administrative access.
- Planning for Office 365 clients
- Planning connectivity for Office 365 clients
- Configuring connectivity for Office 365 clients
- Configuring DNS records for Office 365 clients
- Running the Office 365 connectivity analyzer tools
- Connecting Office apps
- Plan for the deployment of Office 365 clients.
- Plan for, and troubleshoot, connectivity for Office 365 clients.
- Configure connectivity for Office 365 clients.
- Planning and preparing for directory synchronization
- Implementing directory synchronization by using Azure AD Connect
- Managing Office 365 identities with directory synchronization
- Preparing for directory synchronization
- Configuring directory synchronization
- Managing Active Directory users and groups
- Plan and prepare for directory synchronization.
- Implement directory synchronization by using Microsoft Azure Active Directory Connect (AD Connect).
- Manage Office 365 identities with directory synchronization.
- Overview of Office 365 ProPlus
- Planning and managing user-driven Office 365 ProPlus deployments
- Planning and managing centralized deployments of Office 365 ProPlus
- Office Telemetry and reporting
- Preparing an Office 365 ProPlus managed installation
- Managing user-driven Office 365 ProPlus installations
- Managing centralized Office 365 ProPlus installations
- Describe Office 365 ProPlus.
- Plan and manage user-driven Office 365 ProPlus deployments.
- Plan and manage centralized deployments for Office 365 ProPlus.
- Describe Office Telemetry and reporting.
- Overview of Exchange Online
- Managing Exchange Online recipients
- Planning and configuring Exchange Online permissions
- Configuring Exchange Online recipients
- Configuring role-based access control
- Describe Exchange Online.
- Manage Exchange Online recipients.
- Plan and configure delegated administration.
- Planning and configuring email flow in Office 365
- Planning and configuring email protection in Office 365
- Planning and configuring client access policies
- Migrating to Exchange Online
- Configuring message transport settings
- Configuring email protection
- Configuring client access policies
- Plan and configure email flow in Office 365.
- Plan and configure anti-malware and anti-spam settings in Office 365.
- Plan and configure policies for Exchange clients.
- Plan and configure a migration to Exchange Online.
- Teams Explained
- Deploying Teams
- Authentication and Access
- Transitioning Skype For Buisness to Microsoft Teams
- Management and Reporting
- Manage Meeting Settings
- Manage Messaging Policies
- Manage Voice Settings
- Manage Org-Wide Settings
- Plan and Configure Teams
- Configure teams user settings and channels
- manage Voice intergration
- Configure Organization wide settings in teams
- Configuring SharePoint Online services
- Planning and configuring SharePoint Online site collections
- Planning and configuring external user sharing
- Configuring SharePoint Online settings
- Creating and configuring SharePoint Online site collections
- Configuring and verifying external user sharing
- Configure SharePoint Online services.
- Plan and configure SharePoint Online site collections.
- Plan and configure external user sharing.
- Planning and managing Yammer Enterprise
- Planning and configuring OneDrive for Business
- Configuring Office 365 groups
- Configuring Yammer Enterprise
- Configuring OneDrive for Business
- Configuring Office 365 groups
- Enable and configure Yammer Enterprise.
- Enable and configure Yammer Enterprise.
- Configure Office 365 groups.
- Overview of the compliance features in Office 365
- Planning and configuring Azure Information Protection in Office 365
- Managing the compliance features in Office 365
- Configuring Rights Management in Office 365
- Configuring compliance features
- Describe the compliance features in Office 365.
- Configure Azure Information Protection in Office 365.
- Manage the compliance features in Office 365
- Troubleshooting Office 365
- Monitoring Office 365 service health
- Monitoring Office 365
- Monitoring service health and analyzing reports
- Troubleshoot Office 365 connectivity and service issues.
- Monitor Office 365 service health.
Microsoft 365 learning pathways
This course features in the following learning path:
Frequently asked questionsSee all of our FAQs
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.