Microsoft 365 Administrator Essentials

If you are sitting the MS102 course for the purposes of preparing for the associated certification please be aware that you must hold an associate level modern workplace or security certification before attempting the MS-102 exam. If you are attending this course for the knowledge and skills it is still recommended that you have experience with Microsoft 365 to the level that you would gain by attending one of the associate level courses across Messaging, Teamwork, Security, Compliance, or Collaboration

Before attending this course, students should also have:

• A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices.
• A working knowledge of PowerShell.
• Attended MD102 - Managing Endpoints - or have equivalent knowledge

Learning Path 1: Configure your Microsoft 365 experience

Modules in this Learning Path

• Configure your Microsoft 365 experience
• Manage users, licenses and mail contacts in Microsoft 365
• Manage groups in Microsoft 365
• Add a custom domain in Microsoft 365
• Configure client connectivity to Microsoft 365

Lab exercises

• Initialize your Microsoft 365 tenant
• Manager users and groups
• Add a custom domain

Learning Path 2: Manage your Microsoft 365 tenant

Modules in this Learning Path

• Configure administrative roles in Microsoft 365
• Manage tenant health and services in Microsoft 365
• Deploy Microsoft 365 Apps for enterprise
• Analyze your Microsoft 365 workplace data using Microsoft Viva Insights

Lab exercises

• Manage administrative delegation
• Monitor and troubleshoot Microsoft 365
• Install Microsoft 365 Apps for enterprise

Learning Path 3: Implement identity synchronization

Modules in this Learning Path

• Explore identity synchronization
• Prepare for identity synchronization to Microsoft 365
• Implement identity synchronization tools
• Manage synchronized identities
• Manage secure user access in Microsoft 365

Lab exercises

• Prepare for identity synchronization
• Implement identity synchronization
• Manage secure access

Learning Path 4: Explore security metrics in Microsoft 365 Defender

Modules in this Learning Path

• Examine threat vectors and data breaches
• Explore the zero trust security model
• Explore security solutions in Microsoft 365 Defender
• Examine Microsoft Secure Score
• Examine Privileged Identity Management
• Examine Azure Identity Protection

Lab exercises

• Privileged Identity Management approval

Learning Path 5: Manage your security services in Microsoft Defender

Modules in this Learning Path

• Examine Exchange Online Protection
• Examine Microsoft Defender for Office 365
• Manage Safe Attachments
• Manage Safe Links

Lab exercises

• Implement a Safe Attachments policy
• Implement a Safe Links policy

Learning Path 6: Implement threat protection by using Microsoft 365 Defender

Modules in this Learning Path

• Explore threat intelligence in Microsoft 365 Defender
• Implement app protection by using Microsoft Defender for Cloud Apps
• Implement endpoint protection by using Microsoft Defender for Endpoint
• Implement threat protection by using Microsoft Defender for Office 365

Lab exercises

• Implement Threat Intelligence

Learning Path 7: Explore data governance in Microsoft 365

Modules in this Learning Path

• Examine data governance solutions in Microsoft Purview
• Explore archiving and records management in Microsoft 365
• Explore retention in Microsoft 365
• Explore Microsoft Purview Message Encryption

Lab exercises

• Implement Data Governance
• Create message encryption rules

Learning Path 8: Implement compliance in Microsoft 365

Modules in this Learning Path

• Explore compliance in Microsoft 365
• Implement Microsoft Purview Insider Risk Management
• Implement Microsoft Purview Information Barriers
• Explore Microsoft Purview Data Loss Prevention
• Implement Microsoft Purview Data Loss Prevention

Lab exercises

• Implement DLP Policies

Learning Path 9: Manage compliance in Microsoft 365

Modules in this Learning Path

• Implement data classification of sensitive information
• Explore sensitivity labels
• Implement sensitivity labels

Lab exercises

• Implement sensitivity labels