QA Total Learning™ is our newest and most effective way to learn.

Combining the best of digital and live learning, with access to world-class industry experts, we focus on ensuring you can apply your learning to help you drive impactful results in your workplace. What’s more, our digital platform gives you the tools to track your progress and manage your own learning.

In this Total Learning course, learners will gain the knowledge and skills to design, deploy, and manage a SharePoint Online environment using best practice architecture and administration principals.

In the Digital stage of this course, you’ll be introduced to the key administrative tools and concepts of SharePoint Online, including Online sites, administrative GUI and scripting tool, site management, navigation, taxonomy, security, securing external access, SharePoint Online apps, Microsoft Search configuration, and SharePoint Online migration tools. You’ll cover the what and how behind these tools and get the opportunity to put your knowledge into practice through online labs.

Your three-day virtual Live event is devoted to a series of case study-driven activities. Here, you’ll elevate your knowledge of administering SharePoint (the what and how) to SharePoint Architect, learning the why of each element of SharePoint. Through this, you’ll gain knowledge of definitive guides for all aspects of SharePoint best practice architecture. You’ll learn how to design a best practice architecture based on business requirements and administrative considerations and controls.

The three-day event will then culminate in an in-depth challenge lab. During this lab, you’ll bring together all these tools to design a best practice SharePoint environment based on customer and administrative requirements.

After the Live event, you’ll undertake an Apply activity which will require you to create a design for a new SharePoint site for your organisation. This will be based on a real life process or business function.

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  • Basic understanding of 'cloud' concepts
  • Experience with Office 365 core components, such as user IDs
  • Attendance of the QA Mastering Sharepoint Online Fundamentals' course (QASPEUOL1) or equivalent knowledge and experience.
  • Experience with PowerShell – beneficial but not essential
  • Experience with traditional collaboration methods such as email and file sharing
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Delegates will learn how to

At the end of this course, the learner will be able to:

  • configure SharePoint Online via the SharePoint Online Admin Center, SharePoint Online PowerShell and PnP PowerShell.
  • state the importance of updates and have access to appropriate resources to manage change.
  • have a thorough understanding of team and communication sites vs. classic sites and available modernisation tools and guidance.
  • design and deploy best practice information architecture site hierarchies, scalable navigation structures, and company taxonomies.
  • understand and deploy SharePoint Online available permission models and best practice security.
  • design and configure internal and external sharing features and administration.
  • carry out modern team site management including controlling site creation, limiting or blocking guest access via Microsoft 365 Group tools and PowerShell.
  • perform ECM design and deployment including metadata, content types, and SharePoint syntex.
  • understand SharePoint Online Apps concepts, deployment, and management
  • explain SharePoint Online and Office 365 search concepts and best practice configuration, including Search Schema management and modern search administration.
  • utilise SharePoint Online migration tools and best practice.
  • operate SharePoint Online Monitoring and Reporting for auditing, compliance, and user adoption assessment.
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This Total Learning course consists of three stages:

  • Digital - up to 20 hours, completed over a minimum of four weeks
  • Live - 3 days
  • Apply - up to 3 hours of effective work over three months

Digital stage

During the Digital stage, learners will work through online modules introducing the core SharePoint Online tools, concepts, and best practices.

Digital modules:

SharePoint Online Overview and Administrative Tools

  • BlazingWheels
  • What is SharePoint Online? Ask the experts
  • What it is and how is it evolved?
  • What about updates?
  • What is evergreen?
  • SharePoint Online administration
  • SharePoint graphical admin tools
  • SharePoint PowerShell admin tools
  • Summary and what's next
  • SharePoint administration tools: Try me

SharePoint Online Sites

  • Understanding SharePoint site types
  • Understanding SharePoint site types overview
  • Classic vs. modern sites
  • SharePoint pages
  • SharePoint site content
  • Site functionality
  • Site components
  • Site types – modern team sites
  • Under the bonnet – team sites and their relationship with Microsoft 365 Groups
  • Site types – modern communication sites
  • Creating modern team and communication sites
  • SharePoint home sites
  • SharePoint Online home sites
  • Site renaming and site swap
  • Under the bonnet - renaming and site swap
  • How do I delete and restore modern sites?
  • Deleting and restoring SharePoint sites
  • Controlling creation of communication and team sites
  • Controlling creation of sites
  • Hub sites
  • Lab - SharePoint Online site management

SharePoint Online Navigation

  • Why is SharePoint Online navigation important?
  • SharePoint Online site navigation overview
  • Navigation features
  • Team and communication site navigation
  • Hub site navigation
  • Web part navigation options
  • Hero web part
  • Highlighted content web part
  • SharePoint Online app bar and global navigation
  • App bar and global navigation
  • Summary and what's next
  • Lab - managing SharePoint Online navigation

SharePoint Online Taxonomy

  • Why is SharePoint Online content management important?
  • SharePoint Online content management and syntex overview
  • What is a taxonomy?
  • SharePoint columns
  • SharePoint content types
  • SharePoint managed metadata
  • SharePoint Online folders vs. metadata
  • SharePoint syntex
  • Summary and what's next
  • Lab - SharePoint Online metadata and syntex

SharePoint Online Security

  • What is SharePoint Online security?
  • Modern vs. classic site permission management
  • SharePoint modern team site security
  • Microsoft 365 group security administration
  • SharePoint site specific security
  • SharePoint Online access requests
  • Member sharing options
  • Permission levels
  • Bespoke permission Levels
  • Granting explicit permissions
  • SharePoint groups
  • Special SharePoint groups
  • Permission inheritance
  • Breaking inheritance
  • Checking permissions
  • “Sharing” SharePoint items
  • Sharing a site
  • Sharing a document library/list
  • Sharing a folder or items
  • Item QA code sharing
  • Modifying and removing permissions
  • SharePoint Online permissions via PowerShell
  • SharePoint external sharing
  • Authenticated sharing
  • Anonymous sharing
  • SharePoint Online external sharing alerts, auditing and reporting
  • External sharing Powershell
  • Summary and what's next
  • Lab - SharePoint Online permissions and external sharing

SharePoint Online Apps

  • What are SharePoint Online apps?
  • SharePoint apps
  • App permissions
  • SharePoint Store
  • SharePoint app licensing
  • SharePoint Online admin app settings
  • SharePoint Online app catalog
  • Controlling access of apps from SharePoint store
  • Automatically deploying an app to all sites
  • Removing an app catalog deployed app
  • Centrally deploying classic apps from the app catalog
  • Deploying organisation apps
  • Monitoring an app
  • Removing an app
  • Site collection app catalog
  • Summary and what's next
  • Lab - SharePoint Online apps

Microsoft Search

  • Microsoft Search
  • Sharepoint Online classic vs. modern search
  • Modern search administration
  • SharePoint Online Administration Center modern search settings
  • Microsoft Search and Intelligence Center modern search configuration settings
    • Microsoft Search insights
    • Feedback
    • Microsoft Answers
    • Microsoft Search Acronyms
    • Microsoft Search Bookmarks
    • Recommended bookmarks
    • Microsoft Search Floorplans
    • Microsoft Search Locations
    • Microsoft Search Q & A
    • Microsoft Search Connectors
    • Microsoft Search Verticals and Result Types
  • Search configurations
  • PnP Modern Search customisation
  • Summary and what's next
  • Lab - Microsoft Search

Monitoring Sharepoint Online

  • What is monitoring and support?
  • SharePoint Online monitoring and reporting
  • Site usage reports
  • Office 365 unified auditing
  • Activities audited in Office 365
  • Office 365 SharePoint Online Reports
  • Microsoft 365 usage analytics
  • SharePoint Online Page performance
  • Microsoft Defender for Cloud Apps
  • Monitoring Services in Office 365
  • Service health
  • Microsoft 365 Status Twitter Feed
  • Microsoft 365 Message Center
  • Support Options for SharePoint Online in Office 365
  • Online support
  • Service requests
  • Summary and what's next
  • Lab - Monitoring SharePoint Online

Migrating to Sharepoint Online

  • What is SharePoint Online migration?
  • Why Migrate to SharePoint Online?
  • Challenges To SharePoint Online migrations
  • Microsoft Options For Sharepoint Online migrations
  • Migration stages
    • Stage 1: Prepare and assess
    • Sharepoint Migration Assessment Tool
    • Stage 2: Migrating Data into Sharepoint Online
    • The Sharepoint Migration Tool
    • SPMT Settings
    • Sharepoint Migration Manager
    • Migration Manager Global/Task Settings:
    • Mover.Io
    • Stage 3 and 4 post-migration and reducing business impact
    • Convert users to adopters
  • Third party Migration Tools
  • Customisation migrations
  • Summary and what's next
  • Lab - SharePoint Online migration

Live stage

During the 3-day virtual Live event, learners will work individually to produce an effective and well-architected SharePoint site from the ground up based on various case studies and business use cases. The same topics will be covered as in the Digital stage, though at a deeper level in terms of architecture.

Live session outline:

  • Recap of Digital topics
  • Live session 1 - SharePoint Introduction
    • Evergreen – importance and relevance to organisations and SharePoint Online consultants
  • SharePoint Administration – importance of PnP
    • Does anyone really know what SharePoint Online is?
    • Al needs to be a SharePoint Admin - but not on Wednesdays
    • Do you even know who your SharePoint admins are?
  • Live Session 2 - SharePoint sites and information architecture
    • Think big - start small
    • The challenge of putting toothpaste back in the tube
    • When is a site not a site – when it is a Group
    • Group considerations
    • Importance of information architecture
    • Relationship of site information architecture to Organisational Chart
    • Roadmap to the optimal site information architecture
  • Live Session 3 - SharePoint navigation
    • Designing a SharePoint navigation structure to mask site information architecture
  • Live Session 4 - SharePoint Taxonomy
    • Roadmap to optimal taxonomy
    • Content types are your friend
    • Syntex is even more your friend
  • Live Session 5 - Security
    • Determining when & why to use each permission model
    • Issues with SharePoint Online security
    • SharePoint Online security best practice
    • 3rd Party alternatives
  • Live Session 6 - External sharing
    • SharePoint external sharing best practice
    • What happens when SharePoint Security is not enough
    • I want to share lots of things with people I don’t know – how do I do it?
  • Live Session 7 - Monitoring SharePoint apps
    • I want an app - you can't have it - or can you?
  • Live Session 8 - Monitoring SharePoint Online
    • Build it – they will come - or will they?
    • Are you using a Ferrari to go to the shops?
  • Live Session 9 - SharePoint Online migration
    • Give it a go is not a strategy
    • Fix it later will end in tears
    • 10+ reasons SharePoint is not a file share
    • Lift n Shift - the fastest way to a failed SharePoint Migration and tears
  • Case Study Assessment

Apply stage

At the Apply stage, learners will translate the skills gained during the Digital and Live stages into their place of work. In conjunction with your line manager or relevant internal stakeholder, you'll be asked to identify a process, business function, or department for which you'll design a new SharePoint Online site incorporating the tools and best practices you have learned

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Special Notices

Instructors will demonstrate features throughout the event. Optional Lab exercises are available for students to complete within a delegate created free trial tenancy available for 60 days.

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