Overview
- Office 365 Technical Fundamentals – Architecture and Tools
- Azure Active Directory - Managing Office 365 Users and Groups
- Identity Models and Directory Synchronization
- Microsoft 365 Apps
- Exchange Online
- Microsoft Teams
- Sharepoint Online
- Microsoft Purview (Compliance) and Security
- Office 365 Monitoring and Support
Prerequisites
Before attending this course, students must have:
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An understanding of core technical concepts, DNS, Networking, Active Directory, Identities, User Accounts
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An understanding of basic Cloud Concepts (SAAS)
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At least one year working in a technical support role would be advantageous
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Experience working with Windows PowerShell would be beneficial
Instructors will demonstrate features throughout the event. Optional Lab exercises are available for students to complete within a free commercial Microsoft 365 tenancy provided free of charge for each student by QA. This tenancy lasts for 30 days but can be extended free of charge for another 30 days.
Delegates will learn how to
Outline
- Office 365 vs Microsoft 365
- Office 365 and Microsoft 365 Confusion
- Azure Active Directory
- Microsoft 365 apps for Business/Apps for Enterprise
- Exchange Online
- Sharepoint Online
- Microsoft Teams
- Purview/Compliance/Security
- Microsoft Information Protection
- Microsoft 365 Admin Center
- Other Microsoft 365 Admin Centers - Optional
- Azure Active Directory
- Microsoft Compliance Center
- Endpoint Manager
- Exchange Online Admin Center
- Microsoft PowerApps and PowerAutomate Admin Center
- Office Configuration Admin Center
- Microsoft Stream Admin Center
- Microsoft Search & Intelligence Admin Center
- Microsoft 365 Defender Portal
- SharePoint Online Admin Center
- Teams Admin Center
- Yammer Admin Center
- Azure Active Directory
- Exchange Online PowerShell V2
- SharePoint Online
- Microsoft Teams
- Microsoft Security and Compliance PowerShell
- Office 365 Admin Roles
- Relationships between Azure AD Administrative Roles
- Custom Role Groups
- Adding a custom domain
- Custom Domain Considerations
- Office 365 URLs and IP address ranges
- Additional Network Considerations
- Office 365 Network Connectivity Tools
- Microsoft 365 network connectivity test tool
- Microsoft Remote Connectivity Analyzer
Module 2 Managing Office 365 Users and Groups
- Cloud-only Identity Model
- Hybrid Identity Model
- Creating User Accounts via the GUI
- Bulk Import Users using a CSV file
- Create an Azure AD User using PowerShell
- Create a user using Azure AD v1 PowerShell
- Create a user using Azure AD v2 PowerShell
- Create a user using Microsoft Graph Powershell
- Resetting Passwords
- Force Password Change for all users in Office 365
- Signals (conditions)
- Decisions (actions)
- GPS Named Location MFA control
- Conditional Access Filters for devices
- Conditional Access Report Only mode
- Conditional Access What if
- Azure AD Sign-in Logs – conditional access policy
- Conditional Access enforced MFA
- Microsoft 365 Group building blocks
- Guest access in Microsoft 365 Groups
- Controlling Microsoft 365 Group Guest access
- Controlling Microsoft 365 Group Guest Access
- Microsoft 365 Groups PowerShell management
- Controlling Microsoft 365 Group Creation
- Obsolete Microsoft 365 Group expiration and removal
- Microsoft 365 Group governance
- Create a new mail-enabled security group using PowerShell
Module 3 – Implementing Directory Synchronization
- Password Hash Synchronization (PHS)
- Pass-through Authentication (PTA)
- Federated Authentication
- ADConnect Prerequisites
- Azure AD
- On-Premises Active Directory
- PowerShell execution policy
- Azure AD Connect server
- SQL Server used by Azure AD Connect
- Accounts
- Network Connectivity
- Instructor Walkthrough Demo Express Installation
- Instructor Walkthrough Demo Custom Installation
- Microsoft 365 admin center notifications
- Azure AD Admin Center Status
- Windows Azure AD PowerShell
- Synchronization Service Manager
- Windows Server Event Logs
- Identity synchronization and duplicate attribute resiliency
- Troubleshooting Sync Errors Key Point
- Azure AD Connect Admin Agent
- ADConnectivityTool PowerShell module
- Installing Azure AD Connect Cloud Sync
- Azure ADConnect Cloud Sync Configuration
- Azure AD Connect Cloud Sync Single Sign-On
- Azure AD Cloud Sync Troubleshooting
Module 4 – Microsoft 365 Apps
- Office for the Web (Office Online)
- Office Mobile Apps
- Microsoft 365 Apps for Mac
- Microsoft 365 Apps for Business/Enterprise
- Microsoft Apps Common Features with Office 2021
- Microsoft 365 Apps Differentiating Features
- Microsoft 365 Apps Licensing
- Microsoft 365 Apps Deployment
- Application Compatibility
- Administration of Self Service installations
- Installing the ODT
- ODT components
- ODT Modes
- ODT Configuration Files
- Microsoft 365 Apps Group Policies
- Office cloud policy service
- Policy Precedence
- Administrator Control of Microsoft 365 App Updates
- Microsoft 365 Admin Center
- Group Policy
- ODT
- Apps Admin Center Servicing Profile
- Apps Inventory
- Security Update Status
- Apps Health
Module 5 – Exchange Online
- Connecting to PowerShell Endpoints
- Connecting to Exchange Online using PowerShell
- Exchange Online PowerShell v2 Module
- Mailboxes
- Create a mailbox using Exchange Online Powershell
- Deleting and Restoring Mailboxes
- Soft deleting User Mailboxes
- Hard-deleted user mailboxes
- Microsoft 365 Inactive Mailboxes
- Restoring user mailboxes
- Configuring mailboxes
- Mailbox Settings
- Configuring Resources using Powershell
- Creating a room distribution group
- Address lists
- Offline address books
- Custom address lists
- Managing address lists
- Address book policies
- Mail Flow Rules
- Creating Mail Flow Rules
- Email forwarding rule alerts
- Exchange Online Auto Forwarded Message Reports
- Microsoft Teams Features & Licensing
- Microsoft Teams limits
- Teams Components
- Microsoft Teams and Channels
- Where is Team content stored
- Teams Meeting Recordings
- Controlling Teams Creation and Expiration
- Clients for Microsoft Teams
- Microsoft Teams Admin Roles
- Microsoft Teams Administrative tools
- Microsoft Teams Admin Center
- Microsoft Teams Powershell
- Microsoft Teams Settings and Policies
- Teams Settings
- Teams Policies
- Microsoft Team Policy Precedence
- Policy Packages
- Managing Microsoft Teams
- Microsoft Team Templates
- Managing Teams Meetings
- Teams Meeting Settings
- Meeting Policies
- Meeting Policies PowerShell
- Managing Microsoft Teams Messaging
- Teams Roles
- Dynamic Microsoft Team Membership
- External Access vs Guest Access
- Microsoft Teams External Access
- Microsoft Teams Guest Access
- Additional Guests Considerations
- Microsoft Teams Guest access management
- Enabling Guest Access with Windows PowerShell
- Specific Team Guest Permissions
- Adding Guests to a Team
- Microsoft 365 Guest Management
- SharePoint “What's New” Site
- SharePoint Intrazone
- SharePoint Pitstop - Monthly 9
- SharePoint Online Admin Centre(s)
- SharePoint Online Management Shell
- SharePoint PnP
- Hub Site Benefits
- Configuring Hub Sites
- Associating Sites to a Hub Site
- Hub Site Approval Flow (PowerAutomate)
- Parent Hub Association
- Hub Site Features
- Hub Site Permissions
- Hub Site Limitations
- Modern Team Site Navigation
- Team Site Navigation Switcher
- Modern Communication Site Navigation
- Cascading vs Mega Menu Navigation
- WebPart Navigation Options
- Highlighted Content Webpart
- SharePoint App Bar and Global Navigation
Module 8 – Sharepoint Online Permissions and External Sharing
- Sharepoint Permissions vs M365 Group Security
- SharePoint Team Sites
- Access Requests
- Member Sharing options
- SharePoint Sharing
- Sharing a Site
- Sharing a Document Library/List
- Sharing a Folder or Items
- Item QR Codes
- Permission levels
- Bespoke Permission Levels
- Granting Explicit Permissions
- Permission Inheritance
- Breaking Inheritance
- Broken inheritance visibility
- Enabling and Disabling Permission Inheritance
- Creating additional Sharepoint Groups
- Sharepoint Group Owners
- SharePoint Group Best Practice
- Recommended Sharepoint Group Model
- Special SharePoint Groups
- Checking Permissions
- Modifying and Removing Permissions
- Sharepoint Permissions via PowerShell
- SharePoint Site Security Key Summary
- Authenticated External User sharing
- Authenticated External User Link Management
- Anonymous Access Links
- Tenant Level External Sharing Administration
- Azure B2B One Time Passcodes for Guest Users
- Pre-Creating Guest Users
Module 9 – Microsoft 365 Purview (Compliance) and Security
- Components of DLP Policies
- Creating DLP Policies
- Sensitive Information Types
- Custom Sensitive Information Types
- Creating a Custom DLP Policy
- DLP Policy Locations
- Endpoint DLP
- Microsoft Compliance Extension for Google Chrome
- DLP Policy Rule Settings
- DLP Rule Conditions/Exceptions
- DLP Actions
- DLP User Notifications and User Overrides
- DLP Incident reports
- DLP Powershell
- DLP Mark Files as Sensitive by Default
- DLP Reports
- DLP Activity Explorer
Retention Policies
- Retention policy data behaviour
- Creating Retention Policies
- Adaptive vs Static Retention Policies
- Adaptive Scopes
- Retention Policy Locations
- Retention Policy Location Considerations
- Teams Retention Policy considerations
- Retention Options
- Content Search Security
- Configure Security Filtering for Content Search
- Running a Content Search
- Search for Teams chat data for on-premises users
- Targeted Collection Search
- Condition Card Builder & KQL Editor
- Preview Sample Search Results
- Search Statistics
- Content Search PowerShell
- Export Content Search Results
- Unindexed Items in Content Searches
- Search for and Delete Email Messages in an Office 365 Organisation
- Audit Log Permissions
- Running an Audit Log Search
- Viewing Audit Log Search Results
- Exporting Audit Log Search Results
Module 10 – Office 365 Monitoring and Support
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