QA Total Learning™ is our newest and most effective way to learn.

Combining the best of digital and live learning, with access to world-class industry experts, we focus on ensuring you can apply your learning to help drive impactful results in your workplace. What's more, our digital platform gives you the tools to track your progress and manage your own learning.

This Total Learning course is for existing and aspiring programme managers (who currently holdthe MSP 5th edition Foundation certificate) looking to develop their skills and knowledge and earn an industry best practice qualification in programme management.

The course will enable learners to progress their MSP Foundation-levelcertification to the MSP Practitioner-level certification.

Learners may be preparing to transition from a project management role into a programme management position. Alternatively, they could be experienced programme managers or senior managers looking to prove their change implementation skills and enhance their programme credentials by gaining the MSP (Managing Successful Programmes) Practitioner certification.

In this course, learners will benefit from both digital and live learning to provide the best possible preparation to pass the MSP Practitioner examination. This includes the Digital stage, designed around the MSP syllabus, which is comprised of sample exam questions, quizzes, and a combination of video and written content.

The 2-day virtual Live event focuses on deepening learners’ understanding of the key topics and involves feedback sessions on exam technique, with a specific focus on MSP Practitioner-style exam questions, enabling learners to confidently progress on to the exam.

Note: Learnersattending thisPractitionercourse must bring their copy of their Managing Successful Programmes 5th edition manual(ISBN978011336762).

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To take the Managing Successful Progammes 5th edition Practitioner exam, candidates are required to have MSP 5th edition Foundation certificate. If you hold edition 4 Foundation certification, you will need to sit course PBPMSPFP (Ed. 4 Practitioner).

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At the end of this course, the learner will be able to

  • understand how to apply the MSP principles in context.
  • understand how to apply and tailor relevant aspects of the MSP themes in context.
  • understand how to apply and tailor relevant aspects of the MSP processes in context.
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Course Outline

This Total Learning course consists of three stages:

  • Digital stage - 10 hours, completed over a minimum of 2 weeks
  • Live event – 2 days
  • Apply stage – 2 hour 30 minute Practitioner examination

Digital stage

During the digital stage, learners will work through online content, exploring the MSP syllabus through a series of modules. The MSP Digital modules contain digital learning designed around the MSP syllabus, exam hints and tips, sample exam questions, quizzes, and a combination of video and written content.

The Digital modules include:

  • Introduction to MSP Practitioner
  • The MSP principles – Practitioner focus
  • The MSP themes – Practitioner focus:
    • Organisation
    • Design
    • Justification
    • Structure
    • Knowledge
    • Assurance
    • Decisions
  • The MSP processes – Practitioner focus:
    • Identify the programme
    • Design the outcomes
    • Plan progressive delivery
    • Deliver the capabilities
    • Embed the outcomes
    • Evaluate new information
    • Close the programme
  • Exam preparation

Live event

During the 1-day virtual Live event, learners will work individually and in teams to consolidate the MSP Practitioner theory through practical, exam-focused activities. The facilitator will use Miro to create a digital workspace environment, enabling a collaborative and interactive learning experience.

Live Day 1:

  • MSP Practitioner overview
  • Practitioner exam orientation and tips
  • MSP case study exploration
  • Principles exam-based activities and exploration
  • Themes Practitioner-level exam-based activities and exploration
    • Organisation
    • Design
    • Justification
    • Structure
    • Assurance
  • Exam practice session

Live Day 2:

  • Processes Practitioner-level exam-based activities and exploration
    • Identifying a programme
    • Designing the outcomes
    • Exam questions
    • Plan progressive delivery
    • Deliver the capabilities
    • Embed the outcomes
    • Evaluate new information
    • Close the programme
  • Exam preparation


After the Live phase, learners will progress on to the MSP Practitioner exam.

Learners can select a suitable timeslot for their Practitioner exams following the 2-day Live event. We know that some learners prefer to schedule this soon after the event itself, whereas others prefer a short break to revise the content. Booking via PeopleCert will give the learner the choice.

The exam takes place remotely via PeopleCert Online Proctoring. Learners will be required to download and install ExamShield and conduct a compatibility test prior to sitting the exam.

About the exam:

  • 2 hour 30 minute exam
  • 70 questions
  • Open book
    • The official manual may be annotated and tabulated, but no sticky notes or loose leaf papers containing additional notes will be allowed.
  • Scenario based
  • Multiple-choice questions
  • 60% pass mark
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QA Total Learning™

Our most effective way to learn.

  • Flexible learning
  • Higher pass rates
  • Better workplace outcomes

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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

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We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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