• Do you know what skills your teams need in order to extend or transform capability?
  • Can people in your teams see career development opportunities and the skills they need to focus on?

As your business evolves and matures, you need a managed approach to skills development: to cross-skill, upskill and also to facilitate recruitment. Role-focused skills profiles, aligned to an industry standard framework, will provide benchmarks for a subsequent analysis of skills gaps and areas for individual development.

This 1-day workshop combines practical learning with an opportunity to apply the skills learned in your own context. In the morning, we'll introduce you to the world's most popular framework, SFIA: Skills Framework for the Information Age®. You will learn how SFIA describes incrementing levels of responsibility and how to map roles appropriately. You will practise creating well-formed and focused skills profiles for recognised job-roles.

In the afternoon, you will be able to work on skills profiles for a particular role or job-family in your own organisation. Your experienced QA tutor will help you to get started and will be on hand to provide guidance and assistance. The day concludes with a review of your opportunities to apply and promote skills management practices in your own organisation.


This course is suitable for:

  • Heads of functions and team managers, looking for a way to professionalise and drive their teams' capabilities
  • Learning & Development professionals seeking to align learning solutions to recognised skills
  • HR Partners who facilitate the professional development of individuals.

There are no formal prerequisites. Those attending are asked to bring 1-3 job descriptions (ideally from their own teams), for skills profiling during the workshop.

Delegates will learn how to

By the end of this course, you will be able to:

  • Recognise how businesses and individuals can benefit by aligning to an industry standard skills framework
  • Describe SFIA: its principles and structure
  • Describe SFIA’s seven levels of responsibility and relate them to your organisation’s own levels
  • Determine the SFIA skills needed in a particular situation, job or assignment and determine the level at which the skills are required
  • Take away 'next steps' for how your own organisation can leverage the benefits of SFIA-aligned skills profiles



  • The need for skills management and the benefits of a common framework
  • Introduction to SFIA - background, principles and structure
  • SFIA levels of responsibility and organisational alignment
  • Role-based skills profiles: professional, personal and technical skills


  • Develop draft skills profiles for roles in your own business. (Guideline: 3 related roles in a team/job-family OR 1-2 unrelated roles).
  • Review of techniques learned. Opportunities to apply and promote skills management practices in your own organisation.

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