Packing the basics of Lean improvement into a 2-day course, you will learn the thinking, approach, and tools required to implement Lean improvements through Kaizen-based rapid improvement methodology, ensuring you leave with an ability not just to apply Lean improvement but to make it work effectively in your organisation, from day one.

You will be exposed to Lean improvement principles such as waste elimination, pull, and flow, as well as various tools and techniques that can enable the application of these principles. This will help you to tackle problems quickly and effectively, and stimulate a lean culture at all levels of your organisation.

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Suitable for anyone interested in business improvement at all levels and functions.

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Delegates will learn how to

You will be able to...
  • Identify and eliminate waste and non value-adding activity from processes
  • Plan and execute successful Kaizen events
  • Understand core Lean improvement principles such as pull, flow, and work balancing
  • Apply Lean improvement tools in the workplace
  • Have confidence in applying Lean in the context of process management
  • Develop your personal leadership skills in business improvement
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Principles of improvement

Introduction to Lean

The right approach

The right tools

Understanding the Voice of the Customer

Chartering teams


Verifying performance with data

The pre-event checklist


Kaizen ground rules

Flowchart the process

8 Wastes

Solution generation

Process redesign

Mistake proofing

Establishing the best known way

5S workspace organisation

Prioritising and testing solutions

Key tools for plan implementation

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Why choose QA

Dates & Locations

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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