Jira is an issue tracking and project tracking tool used by both agile software development and project management teams. It enables a multi discipline team to plan, track, and release software.

This is a one-day course, where learners will understand the fundamentals of Jira. They will cover the main use for Jira and the differing needs of those who use it.

The key component of Jira is the “Issue”. Learners will create custom fields with constraints and add them to their projects. Learners will also understand how Issues are grouped into components and projects using sample boards / templates.

  • Sprints
  • Scrum
  • Kanban

They will create, edit, assign and track these issues throughout a series of quick labs.

Target Audience

Jira is used by a variety of roles. As such, this course is suitable for anyone that is new to jira in any of the of the following roles:

  • Developers
  • Project Managers
  • System Engineers
  • QA / Testers
  • Service delivery Managers
  • Business Analysts

The course is designed for Cloud, Data Center, and Server versions

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Students would benefit from a basic understanding of Agile concepts, although this isn’t necessary.

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Learning Outcomes

  • Navigate the Jira interface.
  • Learn about the typical applications for Jira and the needs of those who use it.
  • Use automation rules and workflows with boards.
  • Customise the Dashboard and their user profile.
  • Create and update Issues.
  • Use Jira’s Advanced Search JQL and filter features to locate issues.
  • Use Jira’s various reporting tools to track progress.
  • Understand roadmaps (Timelines) and dependencies.
  • Learn about Integrating Jira with GitHub
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Course Outline

  • Introduction to Jira and the Atlassian suite.
  • What is Jira for?
  • Who is Jira for?
  • Jira Terminology.
  • Epics and Issues.
  • Use Custom issue Fields by Adding, Editing and Deleting fields.
  • Introduction to Jira workflows.
  • Customize Screens by Adding, Editing and Deleting.
  • Search with JQL filters and Reports.
  • Automation rules and boards.
  • Roadmaps (Timelines).
  • Dashboard and Profile customization.
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Why choose QA

Special Notices

For Attend From Anywhere attendees: as you will have access to Labs as part of your course, you are required to have a Dual Monitor Setup.

Dates & Locations

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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