If you are involved in the provision, support or delivery of IT-enabled services in a modern digital organisation, join QA’s Head of Service Management, Martin Waters, to hear why ITIL®4, the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world, is so relevant in today’s world of digital transformation and how the ITIL®4 certification can take you from the foundations of ITSM through to senior Managing Professional levels of Specialist and Strategist.

Date: Thursday 30th January 2020

Times: 08:30 – 09:00 | 12:00 – 12:30

Cost: FREE

Target Audience

All levels of IT professionals, customers, and users involved in the provision or receipt of IT Services in any organisation.

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