The following new ITIL® 4 courses are now available:
- ITIL® 4 Managing Professional Transition Module
- ITIL® 4 Foundation Online
- ITIL® 4 Specialist: Create, Deliver and Support
- ITIL® 4 Strategist: Direct, Plan and Improve
The following new ITIL® 4 courses are coming soon from QA:
- ITIL® 4 Specialist: Drive Stakeholder Value
- ITIL® 4 Specialist: High Velocity IT
Proof of identification
In order to be eligible to take the associated exam, candidates are required to provide Photo ID with a valid signature e.g. driving license, passport or named work ID badges prior to sitting their exam. Failure to produce this ID will result in their exam results being withheld until proof of ID is provided. Please note that if proof is not provided within 40 days, candidate's exam results will be null and void and a re-sit would be required.
Reasonable Adjustments Policy
The exam provider allows additional time for candidates who have a disability or whose native language differs to that of the examination paper. Full details and how to apply can be found here www.qa.com/axelosexams. At least two weeks' notice will be required for processing this request.
Delegates failing to advise QA and provide evidence when requested, may not be allowed the additional support offered via the policy. QA Exam Administration can be contacted by email email@example.com or by phone 44(0) 1793 696162.