The ITIL®4 Specialist: IT Asset Management course is designed for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets.
There is 90 minute, closed book, multiple choice examination associated with this course. This exam is online and can be booked at a time of the delegate’s choosing once the course has finished and will be invigilated virtually by PeopleCert.
An ITIL 4 Foundation certificate.
This course is applicable for anyone who has an interest in the discipline/practice of IT asset management. This course is ideal for those individuals involved in IT asset management whether at operational or strategic levels and want to further explore how best practices can be used to aid lifecycle IT asset management.
This course can also be a used as a qualifying certificate to contribute towards the ITIL®4 Practice Manager qualification. Completion of this course constitutes 1/5th of the required knowledge to be awarded the ITIL 4 Practice Manager designation.
This course focuses on providing delegates with the understanding of the key concepts, principles, values and challenges of the IT asset management practice. It is intended to provide learners with best practice guidance at both strategic and operational levels on how to maximise value creation, control costs, manage risks across IT assets. Learners will also understand how the use of IT asset management best practices will support better decision-making about the purchase, re-use, retirement, and disposal of IT assets, including their impact on sustainability.
It also allows delegates to meet like-minded people, share experiences and learn from each other whilst taking onboard the best practice advice and guidance provided by the instructor.
The course will help learners to:
- Understand IT asset management key concepts
- Define IT asset management roles, responsibilities, knowledge and skills
- Plan and manage the full lifecycle of all IT assets
- Apply IT asset management metrics and practice success factors to improve performance
- Measure, assess and develop IT asset management capability by using the ITIL Maturity Model
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How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.