This workshop is designed to enable delegates to understand the processes involved in consulting, including adapting and selecting the most appropriate tools, underpinned with key relationship building skills.
The role of the consultant is becoming more and more important as businesses look to facilitate for future success. Whether it is internal or external consultancy, the need to deliver a trusted advisory service that enhances business options and considerations is key.
This course is aimed at individuals stepping up from service focused roles into proactive business engagement roles.
By the end of the course you will be able to:
At the end of this course you will be able to:
- identify the stages in the consulting cycle
- identify the key skills and approaches for each part of the cycle
- understand motivational factors and select strategies to apply
- utilise tools for handling difficult situations with tact and sensitivity
- identify and engage with key stakeholders
- evaluate the impact of different stakeholder needs, styles and perspectives
- build knowledge of tried and tested tools for consulting.
What will the course cover?
- What is a consultant.
- The consultancy cycle and the consultancy environment.
- Consultancy intervention styles.
- Strength Deployment Inventory self assessment and diagnosis.
- Building and maintaining effective consulting relationships.
- Understanding politics and culture within clients.
- Building influence.
- Feeding back to clients and stakeholders.
- Building a business case.
Frequently asked questionsSee all of our FAQs
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.