Overview
This programme is designed to help team-leaders and supervisors identify the key differences between working within a team, and assisting in the supervision of a team, and to provide them with practical tools to support them.
Programme duration approx 5 months, consisting of pre course work, 3 days classroom training and assignments.
This workshop is highly participative, using facilitated discussion, presentations, validated tools of self-assessment, case studies and group work. The workshop promotes reflective review, and encourages delegates to find opportunities to apply the learning in the workplace. Delegates will complete two work-based learning assignments, which are assessed and verified by the ILM in order to achieve their accreditation.
Target Audience:
This course is designed for anyone aspiring to or new to a supervisory or team leading position who is seeking an industry recognised qualification or for experienced team members wishing to develop their skills for their first supervisory role.
Learning Journey:
By the end of the programme you will be able to:
At the end of this course you will be able to:
- Recognise the differences between leadership and management
- Describe and apply a range of leadership styles that complement the organisational structure
- Examine the impact of leadership style on team performance
- Appreciate the importance of team performance in achieving organisational objectives
- Recognise and rectify underperformance
- Apply theories of motivation to increase team and individual performance
This programme will:
- Explore the role of leadership and management
- Identify a range of leadership behaviours, values and guiding principles
- Examine the cause and effect of leadership actions
- Enable participants to explore their own leadership styles
- Develop an understanding of the true meaning of performance management
- Promote effective objective setting
- Identify the triggers and causes of underperformance
- Analyse suitable strategies for responding to performance issues
- Address key motivational theories
Frequently asked questions
See all of our FAQsHow can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
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QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
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When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.