Overview

This course explores different options for customizing and extending the features of IBM Case Manager including developing widgets.
Read more

Prerequisites

Intermediate level expertise in the following technologies:

  • Java
  • Dojo
  • JavaScript
  • JSON
  • HyperText Markup Language (HTML 5)
  • Cascading Style Sheets (CSS3)
  • Experience with Eclipse IDE for developing applications.
  • Familiarity with deploying applications in WebSphere Application Server.
  • Familiarity with Case Management concepts
  • Recommended prerequisite courses:
  • F215 - IBM Case Manager 5.2 Introduction to Case Manager
  • F212 - IBM Case Manager 5.2: Build a Case Manager Solution
  • F120 - IBM Content Navigator 2.0.2: Customize and Extend the Features

Who Should Attend?

This intermediate course is for developers who are responsible for:

  • Customizing and extending the IBM Case Manager features by developing widgets
  • Building a customized user interface for IBM Case Manager
  • Anyone who needs to know the IBM Case Manager customization.
Read more

Delegates will learn how to

  • Customize the Case Manager Client User Interface
  • Use Scripts to Customize Case Manager Client
  • Develop Custom Widgets
  • Implement External Data Services (EDS)
Read more

Outline

Customize the Case Manager Client User Interface

  • Customize the Case Manager Client appearance
  • Customize the Banner appearance
  • Customize the login page
  • Change Icons for the client
  • Modify the labels in the Case Manager Client
  • Specify Viewers for File Types
  • Viewer Maps
  • Add custom help topics
  • Creating a help plug-in
  • Toolbar widgets

Use Scripts to Customize Case Manager Client

  • IBM Case Manager Development Architecture
  • IBM Case Manager API toolkits
  • IBM Content Navigator APIs
  • IBM Case Manager JavaScript API
  • Collaborative editing of objects
  • Script Adapter widget
  • Adding discretionary tasks
  • IBM Case Manager classes and events for adding tasks
  • Adding a choice list to a case property
  • IBM Case Manager classes for adding a choice list
  • Data Validation based on a step response
  • Case custom workbench pages
  • Filter In-basket SA - Script Adapter widget
  • Filter Search SA - Script Adapter widget
  • Tips for the labs and lab overview

Develop Custom Widgets

  • Custom widget development overview
  • Developing case management applications
  • Creating a custom page widget and actions package
  • IBM Content Navigator plug-in for the custom widget package
  • Setting up the development environment for plug-ins
  • Create registry files for the custom widget package
  • Catalog JSON file
  • Page widget definition JSON file
  • IBM Case Manager custom page widget development
  • Implementing a page widget
  • Files used to implement a page widget
  • Contents in a custom page widget package
  • Options for widget package deployment and registration
  • Folder structure for the custom widget project
  • Implement toolbar and menu for your widget
  • Build and deploy a widget as an EAR file
  • Widget package structure
  • Custom case comment widget
  • Update an existing widget package with new widgets

Implement External Data Services (EDS)

  • Case data from an external data source
  • Sample external data service
  • Java code in the sample EDS service
  • External Data Configuration in the sample

Appendix

  • Start and Stop System Components
  • Debugging and troubleshooting
  • Additional Information and links
Read more

Why choose QA

Frequently asked questions

See all of our FAQs

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

Please contact us for more information