Overview

“The greatest weapon against stress is our ability to choose one thought over another.”

William James – American Psychologist and Philosopher


ABOUT THIS COURSE

This interactive workshop explores the impact of stress, its signs and symptoms, and the tools to manage it. It then further develops your ability to manage your stress through ways of developing your resilience.

People who attend this course often ask us:

  • How can I feel less stressed at work?
  • Sometimes I don’t feel in control of things, what can help?
  • How can I manage my stress more effectively?
  • How can I build my resilience?
  • How can I work more effectively under pressure?
  • How can I improve my work-life balance?

The morning of the course explores what stress is, as well as the difference between ‘good’ and ‘bad’ stress, identifying its signs and symptoms, impact and practical tools to help beat stress.

The afternoon explores seven ‘resilience factors’ and the tools required to develop these, as well as reviewing your individual resilience against those factors.

If you’re a manager, being more resilient can help you support your people more effectively, for example through change and when they come under pressure.

TARGET AUDIENCE

This course is suitable for managers and employees, for people when:

  • experiencing stress
  • working in a demanding environment
  • going through change
  • seeking to achieve a better work-life balance

It’s also a useful introduction for managers who want to understand how to reduce the stress, and increase the resilience, of their reports.

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Prerequisites

PRE-COURSE WORK
You’ll be asked to complete the Resilience Factor Inventory (RFI) questionnaire from Korn Ferry Hay Group/Adaptiv Learning Systems prior to attending the workshop, and to bring along your results.

Please Note: that this is an online questionnaire managed by Adaptiv Learning Systems within a website hosted in the USA. Prior to completing the questionnaire, you’ll be asked to create an account directly with Adaptiv Learning Systems, and provide some personal/ demographic data. QA do not have access to the data that you share with Adaptiv Learning Systems - the results will be sent directly to the email address you provide to them.

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Learning outcomes

You will learn how to:

  • Identify the difference between ‘bad’ and ‘good’ stress
  • recognise the importance of dealing effectively with stress
  • Identify early signs of stress in self and others
  • Identify own stressors and how I can contribute to my own stress
  • Develop an action plan for beating stress
  • Review my personal resilience profile
  • Identify strategies for developing my resilience across 7 factors
  • Develop an action plan for developing resilience
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What will the course cover?

  • What is stress?
  • Spotting stress
  • Stress triggers
  • Beating stress
  • Action planning
  • What is resilience?
  • The 7 factors and your profile
  • Emotional regulation
  • Impulse control
  • Causal analysis
  • Self-efficacy
  • Realistic optimism
  • Empathy
  • Reaching out
  • Putting things into perspective
  • Action planning
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Why choose QA

Please Note:

Please note: it is essential to complete the pre-course online assessment before attending this course. Please see the 'Prerequisites' section for more details.

Dates & Locations

Frequently asked questions

See all of our FAQs

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

Please contact us for more information