This course is suitable for people aged 16+ who work in low hazard environments (for example an office or shop) or where Health and Safety Executive (HSE) guidelines indicate staff should hold a certificate in emergency first aid at work.
It gives learners the skills and confidence to respond to a range of accidents and first aid emergencies they could encounter in the workplace.
If your needs assessment identifies a requirement for additional first aid training, we recommend the three day first aid at work course which teaches the skills to recognise and treat a wider range of injuries and medical conditions.
Learners must be physically able to carry out the practical elements of the course.
The HSE requires at least six training contact hours for this course. Learners must attend all sessions to be eligible for assessment.
On successful completion of this course, you will receive an emergency first aid at work certificate which is valid for three years.
For best practice, we support the Health and Safety Executive's recommendation to complete an annual first aid skills update.
Our emergency first aid at work course covers the content specified in the Health and Safety (First Aid) Regulations 1981.
This course gives learners the skills to help someone who is:
- unresponsive and breathing
- unresponsive and not breathing (including the use of an automated external defibrillator/AED)
- having a seizure
- bleeding heavily
- suffering from shock
It also includes information on:
dealing with an emergency:
- assessing a casualty
- monitoring a casualty
- where to get help
- electrical incidents
- accident recording and reporting
- control of substances hazardous to health (COSHH).
Each learner receives a training pack including a host of resources to help them practice the skills covered. The pack includes a course companion workbook, bandages and more.
Frequently asked questionsSee all of our FAQs
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
Learn more about our Virtual Classrooms.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
Learn more about QA’s online courses.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.