Now more than ever, L&D professionals must be an integral part of an organisation’s digital transformation, providing learning support which will help employees use new technology.

It’s easy to overlook the challenges employees’ face when they must adapt to the changes in their roles brought about by new technology. Too often organisations focus on the technology itself, without giving enough thought to the impact on the people affected by it.

This one-day non-certificate course covers the benefits of early involvement for L&D professionals in digital transformation projects. It will help L&D professionals plan learning support into a digital transformation, rather than merely ‘bolt it on’ at the end.

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L&D professionals who want to know how to fully support a digital transformation. Participants might be in a management role, but this is not mandatory.

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Assessment information

Participants will reflect on how they can better support digital transformation in their organisation.

What participants will learn:

  • Understanding digital transformation
  • Recognise the key technologies of digital transformation
  • Considering the learner in a digital transformation
  • The role of L&D in supporting digital transformation
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Session details

Session 1: Defining Digital Transformation

  • The 4th industrial revolution
  • Defining digital transformation
  • Divers of digital transformation
  • The technologies of digital transformation

Session 2: Digital Transformation for the learner

  • Digital transformation from a learner’s perspective
  • Supporting the learner in the digital transformation process

Session 3: The role of L&D in supporting Digital Transformation

  • Case study: ‘Project Genesis’
  • Why digital transformation can fail
  • Focusing on the learning requirement
  • Supporting change
  • Skills required of an effective L&D professional during digital transformation
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Why choose QA

Dates & Locations

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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