Overview

This five day course enables students to understand advanced concepts and acquire Universal CMDB (UCMDB) development skills. Advanced topics are discussed and implementation methods and techniques are demonstrated using hands-on exercises. Jython, Java, and Web Services are introduced in the context of UCMDB.

The hands-on lab environment uses UCMDB version 10.2

Read more

Prerequisites

  • Successful completion of UCMDB120- UCMDB 10.x Essentials and UD120- Universal Discovery 10.x Essentials
  • At least 6 months experience with UCMDB & Universal Discovery.
  • Prior experience with scripting language such as Python, Perl, etc.

Who Should Attend?

  • Business Technology Optimization (BTO) architects leveraging the power of the integrated CMDB across the BTO/BSM portfolio.
  • Those in charge of Configuration Management and the documentation and storage of business services and their related assets and relationships.
  • Project managers, application modellers, discovery engineers, and UCMDB implementation consultants.
  • Integration specialists implementing data federation across the different business silos and software product families

Read more

Delegates will learn how to

  • Use multiple tenants using the MultiTenancy feature
  • Integrate multiple Configuration Management Databases (CMDBs) and explain the integration components and process
  • Use advanced modeling techniques and change the composite CI for the Universal CMDB (UCMDB) browser and Configuration Manager
  • Explain the reconciliation process and use identification rules
  • Develop new adapters: discovery and integration
  • Use UCMDB data in your adapters
  • Develop your own Jython scripts for your adapter
  • Develop your own Generic database adapter and federate data into UCMDB or populate UCMDB with data
  • Develop your own Java integration adapter
  • Use the UCMDB API for Java adapters
  • Develop your own XML push adapters
  • Explain the Web Services push adapter
  • Develop Java code using the UCMDB API
  • Use the UCMDB Java API for querying and populating the UCMDB
  • Develop your own Web Services client
Read more

Outline

Module 1: Course Overview

  • Contents of the course
  • Goals of the course
  • Recognizing fellow participants
  • The class agenda
  • Prerequisites

Module 2: CMS End-to-End Scenario

  • Define CMDB and Configuration Management System (CMS)
  • Describe the relationships between Service Asset and Configuration Management (SACM), Information Technology Asset Management (ITAM), and CMS
  • List CMS use cases
  • Explain different integration methods
  • Explain the different ways to consume data

Module 3: Multi Tenancy

  • Describe multi-tenancy
  • List multi-tenancy use cases
  • Describe multi-tenancy architecture
  • Explain the differences between a tenant and a customer
  • Use multi-tenancy management tools

Module 4: Integrating Multiple CMDBs

  • Describe multiple CMDB synchronization
  • Explain the need for multiple CMDB synchronization
  • List multiple UCMDB components
  • Describe the CMDB adapter
  • Explain what the Global ID is
  • Describe what a push back ID is
  • Name the uses of Push and Federation in CMD synchronization
  • Describe the CLIP solution
  • Name the UCMDB synchronization limitations

Module 5: Advanced Modeling

  • Describe the class model
  • Describe a basic TQL
  • Use a parameterized TQL
  • Build complex relationships
  • Explain the principle of modeling for change management
  • Explain the principle of modeling for availability management
  • Change composite CIs structure

Module 6: Reconciliation

  • Describe the Reconciliation Engine in UCMDB 10
  • List reconciliation processes
  • Explain the history of reconciliation
  • Name reconciliation types
  • Use identification rules

Module 7: Adapter Development and Writing

  • Explain the need for development writing
  • Describe the Adapter development lifecycle
  • List the Adapter components
  • List the ways to access the CMDB data
  • Explain the differences between adapter types
  • Name the best practice in Adapter development
  • Describe remote process execution

Module 8: Developing Jython Adapters

  • Explain Python and Jython
  • Describe Python basics
  • Explain the Jython adapter structure
  • Explain the ObjectStateHolder
  • Describe a framework instance


Module 9: Developing Generic Database Adapters

  • Describe the Generic Database Adapter (GDBA)
  • Describe Java Hibernate
  • Name the preparation for adapter steps
  • Recognize the mapping tags
  • List the differences between Federation and Population
  • List GDBA limitations
  • Name OOTB UCMDB libraries


Module 10: Developing Java Adapters

  • Describe Java adapters
  • Describe the Federation Framework
  • List the federation framework capabilities
  • Use Java adapter resources
  • Recognize Java adapter structure
  • Use Java adapter coding
  • Use logging and debugging


Module 11: Developing Generic Push Adapters

  • Describe the Generic push Adapter
  • Differentiate between XML and the Web Services push adapter
  • Prepare the push adapter
  • Use push adapter Jython Script writing
  • Use the differential synchronization technique
  • List Generic push adapter best practices


Module 12: Using the Data Flow Management API

  • List Data Flow Management (DFM) API use cases
  • Describe the DFM API
  • Use the DFM API documentation and access the Web Services Description Language (WSDL) file
  • Describe the DFM code general structure
  • Use DFM code examples


Module 13: Using the CMDB API

  • Name UCMDB API use cases
  • Describe the UCMDB API
  • Describe the UCMDB API flow
  • Use the UCMDB API general structure
  • Use UCMDB API code samples


Module 14: Using the CMDB Web Service API

  • Name uses for the Web Services API
  • Describe the UCMDB Web Services API
  • Access the Web Services API
  • Use the UCMDB API general structure
  • Explain UCMDB update using Web Services
  • Use code samples


Module 15: Hardening CMS

  • Describe UCMDB security threats
  • Define basic security measurements
  • Explain the role of reverse proxy and demilitarized zone (DMZ)
  • Describe MSSQL recommended practice
  • Explain the Confidential Manager system role
  • Describe saving sensitive data in the memory
  • Explain HA and hardening


Module 16: Performance Tuning and Sizing

  • Recognize UCMDB needs
  • Explore organization examples
  • Learn about use cases
  • Define server and probe specifications
  • Maintain a high performing UCMDB


Appendix A: High Availability Deployment

  • Describe the purpose of High Availability (HA)
  • Explain typical HA architecture
  • Explain the principles of data flow
  • List the supported products
  • Describe HA configuration steps
  • Explain Data Flow Probe Cluster
  • Explain UCMDB update using Web Services
Read more

Why choose QA

Dates & Locations

Frequently asked questions

See all of our FAQs

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Contact Us

Please contact us for more information