This five day course enables students to understand advanced concepts and acquire Universal CMDB (UCMDB) development skills. Advanced topics are discussed and implementation methods and techniques are demonstrated using hands-on exercises. Jython, Java, and Web Services are introduced in the context of UCMDB.
The hands-on lab environment uses UCMDB version 10.2
- Successful completion of UCMDB120- UCMDB 10.x Essentials and UD120- Universal Discovery 10.x Essentials
- At least 6 months experience with UCMDB & Universal Discovery.
- Prior experience with scripting language such as Python, Perl, etc.
Who Should Attend?
- Business Technology Optimization (BTO) architects leveraging the power of the integrated CMDB across the BTO/BSM portfolio.
- Those in charge of Configuration Management and the documentation and storage of business services and their related assets and relationships.
- Project managers, application modellers, discovery engineers, and UCMDB implementation consultants.
- Integration specialists implementing data federation across the different business silos and software product families
Delegates will learn how to
- Use multiple tenants using the MultiTenancy feature
- Integrate multiple Configuration Management Databases (CMDBs) and explain the integration components and process
- Use advanced modeling techniques and change the composite CI for the Universal CMDB (UCMDB) browser and Configuration Manager
- Explain the reconciliation process and use identification rules
- Develop new adapters: discovery and integration
- Use UCMDB data in your adapters
- Develop your own Jython scripts for your adapter
- Develop your own Generic database adapter and federate data into UCMDB or populate UCMDB with data
- Develop your own Java integration adapter
- Use the UCMDB API for Java adapters
- Develop your own XML push adapters
- Explain the Web Services push adapter
- Develop Java code using the UCMDB API
- Use the UCMDB Java API for querying and populating the UCMDB
- Develop your own Web Services client
Module 1: Course Overview
- Contents of the course
- Goals of the course
- Recognizing fellow participants
- The class agenda
Module 2: CMS End-to-End Scenario
- Define CMDB and Configuration Management System (CMS)
- Describe the relationships between Service Asset and Configuration Management (SACM), Information Technology Asset Management (ITAM), and CMS
- List CMS use cases
- Explain different integration methods
- Explain the different ways to consume data
Module 3: Multi Tenancy
- Describe multi-tenancy
- List multi-tenancy use cases
- Describe multi-tenancy architecture
- Explain the differences between a tenant and a customer
- Use multi-tenancy management tools
Module 4: Integrating Multiple CMDBs
- Describe multiple CMDB synchronization
- Explain the need for multiple CMDB synchronization
- List multiple UCMDB components
- Describe the CMDB adapter
- Explain what the Global ID is
- Describe what a push back ID is
- Name the uses of Push and Federation in CMD synchronization
- Describe the CLIP solution
- Name the UCMDB synchronization limitations
Module 5: Advanced Modeling
- Describe the class model
- Describe a basic TQL
- Use a parameterized TQL
- Build complex relationships
- Explain the principle of modeling for change management
- Explain the principle of modeling for availability management
- Change composite CIs structure
Module 6: Reconciliation
- Describe the Reconciliation Engine in UCMDB 10
- List reconciliation processes
- Explain the history of reconciliation
- Name reconciliation types
- Use identification rules
Module 7: Adapter Development and Writing
- Explain the need for development writing
- Describe the Adapter development lifecycle
- List the Adapter components
- List the ways to access the CMDB data
- Explain the differences between adapter types
- Name the best practice in Adapter development
- Describe remote process execution
Module 8: Developing Jython Adapters
- Explain Python and Jython
- Describe Python basics
- Explain the Jython adapter structure
- Explain the ObjectStateHolder
- Describe a framework instance
Module 9: Developing Generic Database Adapters
- Describe the Generic Database Adapter (GDBA)
- Describe Java Hibernate
- Name the preparation for adapter steps
- Recognize the mapping tags
- List the differences between Federation and Population
- List GDBA limitations
- Name OOTB UCMDB libraries
Module 10: Developing Java Adapters
- Describe Java adapters
- Describe the Federation Framework
- List the federation framework capabilities
- Use Java adapter resources
- Recognize Java adapter structure
- Use Java adapter coding
- Use logging and debugging
Module 11: Developing Generic Push Adapters
- Describe the Generic push Adapter
- Differentiate between XML and the Web Services push adapter
- Prepare the push adapter
- Use push adapter Jython Script writing
- Use the differential synchronization technique
- List Generic push adapter best practices
Module 12: Using the Data Flow Management API
- List Data Flow Management (DFM) API use cases
- Describe the DFM API
- Use the DFM API documentation and access the Web Services Description Language (WSDL) file
- Describe the DFM code general structure
- Use DFM code examples
Module 13: Using the CMDB API
- Name UCMDB API use cases
- Describe the UCMDB API
- Describe the UCMDB API flow
- Use the UCMDB API general structure
- Use UCMDB API code samples
Module 14: Using the CMDB Web Service API
- Name uses for the Web Services API
- Describe the UCMDB Web Services API
- Access the Web Services API
- Use the UCMDB API general structure
- Explain UCMDB update using Web Services
- Use code samples
Module 15: Hardening CMS
- Describe UCMDB security threats
- Define basic security measurements
- Explain the role of reverse proxy and demilitarized zone (DMZ)
- Describe MSSQL recommended practice
- Explain the Confidential Manager system role
- Describe saving sensitive data in the memory
- Explain HA and hardening
Module 16: Performance Tuning and Sizing
- Recognize UCMDB needs
- Explore organization examples
- Learn about use cases
- Define server and probe specifications
- Maintain a high performing UCMDB
Appendix A: High Availability Deployment
- Describe the purpose of High Availability (HA)
- Explain typical HA architecture
- Explain the principles of data flow
- List the supported products
- Describe HA configuration steps
- Explain Data Flow Probe Cluster
- Explain UCMDB update using Web Services
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