Overview

This course will guide delegates step by step through the minute taking process, equipping them with ideas for successful preparation, listening, analysis and note-making. The event is highly participative and provides an opportunity for every delegate to take notes in an agreed format.

From formal AGMs to weekly staff gatherings, as a minute taker you will be expected to provide an accurate record of meetings to ensure that the right amount of detail for follow up decisions is recorded - as well as a clear summary for future action and reflection.

Target Audience:

You will benefit from this course if you are expected to take accurate and professionally produced notes or minutes.
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By the end of the course you will be able to:

At the end of this course you will be able to:

  • list what you need to do to prepare for meetings prior to, during and after the event
  • state the role and responsibilities of a chairperson
  • demonstrate setting a well structured agenda
  • state common obstacles to effective listening and demonstrate your own listening skills
  • identify a method of note-taking that suits your preferred style
  • select the important and relevant points from a discussion
  • state agreed accepted conventions for the format of minutes
  • produce an accurate set of minutes, clearly and concisely.
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What will the course cover

  • The meeting - what you should do before, during and after.
  • The role and responsibilities of a chairperson.
  • Styles of agenda.
  • Setting the agenda.
  • Barriers to listening.
  • Listening and summarising a conversation.
  • Using subject and viewpoint.
  • Methods and style for taking notes.
  • Simplifying expressions and editing redundant expressions.
  • Styles of minutes.
  • Sections of minutes.
  • Recording decisions and actions.
  • Practising minute taking.
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Why choose QA

Dates & Locations

Frequently asked questions

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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

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How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

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When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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