“Beware of little expenses. A small leak will sink a great ship.”

Benjamin Franklin, American politician

In today's increasingly complex and competitive environment, people in specialist roles, as well as non-finance managers, need to have greater commercial awareness. Whether you’re working in business, not-for-profit or the public sector, your organisation will have costs, generate value, need to be efficiently run, and work within a wider competitive environment – which is why a baseline level of commercial awareness is so important.

This course will give you an understanding of how to focus on the critical issues needed to support your role as a commercially-focused professional, making commercially informed decisions, managing costs, focusing on creating greater value and reducing waste.

Common concerns we hear from people who attend this course include:

  • How can I understand more about the commercial environment in which my organisation works?
  • I’ve been told I need to be more aware of costs – what does this mean?
  • What does ‘value’ mean in terms of my role?
  • How can I run my team more efficiently?

This Develop-level workshop uses a balance of theory, practical activities and case studies to help you become more commercially savvy and apply ideas back in your own workplace..

All of our trainers are experts in their field and have many years’ experience in organisational finance, commerce and budgets.

Target Audience

This Develop-level workshop is aimed at anyone who wants to become more commercially aware. It is relevant to anyone:

  • Managing a team
  • Managing a budget
  • Managing projects
  • Running a cost centre
  • Making decisions with a commercial element

If you’re looking for a more finance-specific focus, try our one-day Finance Essentials (MPDFE) or two-day Finance for Non-Finance Managers (MPDFNFM-1) courses.

What delegates say

“I will use what I've learned on the course to influence my thinking in my day-to-day job.”

“It has made me want to ask the business more about my role in the grand scheme of things.”

“Very good - explained things well, gave good scenarios which helped understanding things.”

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There are no pre-requisites for this course.

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Learning Outcomes

You’ll learn how to:

  • Describe what being ‘commercially aware’ involves
  • Identify how value is created in your work and organisation
  • Identify how the external environment impacts your organisation
  • Explore the importance of strategy and the commercial environment
  • Explain common commercial terminology
  • Identify how costs are incurred in your organisation and how these can be controlled
  • Explain how waste can increase costs and reduce value, and identify options for reducing waste and improving efficiency
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  1. Welcome and introductions
  2. What is ‘commercial awareness’?
  3. Creating value
  4. Strategy and commercial awareness
  5. Getting to grips with commercial jargon
  6. Controlling costs
  7. Reducing waste
  8. Review and action planning
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Why choose QA

Frequently asked questions

See all of our FAQs

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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