Overview

Reflective practice is an essential management tool which supports the development of knowledge, skills and behaviours in the work place. By consciously analysing your own performance, decision making, leadership and management skills (in different situational contexts); opportunities for on-going development can be identified. The aim of the programme is to equip you with the understanding of the value of reflective practice, and how reflection can be used as the basis of all meaningful personal and professional development.

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Target Audience

If you’re a middle manager (managers of managers) wishing to develop your leadership skills whilst seeking an industry recognised qualification, or an experienced first line managers about to make the transition into middle management, this Level 5 Award is for you.

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Learning Journey

Programme duration approx. 3 months, consisting of pre course work, 4 days’ classroom training, and completion of one assignment. Attending all the programme is mandatory to attain the relevant number of hours of study for this qualification.

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Learning Outcomes

  • Analyse the importance of continuous personal and professional development in achieving organisational objectives
  • Evaluate the use of reflective practice in personal and professional development
  • Evaluate approaches to reflective practice
  • Identify your internal and external customers
  • Evaluate your own performance in the workplace using principles of reflection
  • Reflect on your own working style and its impact on others in the workplace
  • Analyse development needs for current and future roles
  • Specify development opportunities to meet short, medium and long term objectives
  • Create a personal development plan with achievable, but challenging, objectives
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Why choose QA

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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