Overview

Designed to learn how to set up scalability, redundancy and security configurations. You will learn advance features to optimize management of your app and desktop images by building and combining App Layers and Workspace Environment
Management, which can improve logon times, centralize user settings management, optimize the performance of machines running the Virtual Delivery Agent (VDA).

In the advanced troubleshooting section, you will learn techniques to investigate many of the commonissues that can affect environment health. You’ll leave this course with a good understanding of how to manage more complex solutions
such as multizone environments spanning multiple locations with configurations around StoreFront, the Delivery Controllers, and HDX.

Is this course for me?

Built for experienced IT Professionals familiar with Citrix Virtual Apps and Desktops 7 in an on-premises environment or Citrix Cloud looking to expand their Citrix Virtual Apps and Desktops skills to an advanced level. Potential students include administrators or engineers responsible for the Citrix Apps and Desktop 7 Site.

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Prerequisites

In order for you to be able to fully complete your labs it is required for learners to have a valid email account and a mobile phone on which you can install an authenticator app on in order to activate Multifactor Authentication. please note, you will not be asked to submit to QA your email address and your email address will be used for no other purpose than activation of the Multifactor Authentication.

Citrix course materials are only available to delegates in e-courseware format. Delegates will be provided with instructions on how to access their e-courseware on day one of the event. Those delegates who are attending via either virtual or extended classroom will be required to provide either three monitors (to view courseware, labs and instructor demos simultaneously) or two monitors and a mobile device. Delegates will be required to have an active TCC (Training.Citrix.com) account in order to access course materials and labs.

Please set up Your TCC account up in advance of the course using the following link:

https://www.citrix.com/welcome/create-account/create-account-form.html

Please note: It is highly recommended that the delegate uses a personal email address (rather than company email) to set up their TCC account.

Should you encounter any issues in setting up your TCC account please ensure that you raise this directly with Citrix in advance of your event by visiting http://training.citrix.com then on the home page click, Help, then select Classroom Support, and submit a Critical or High priority request notifying Citrix of the course start date.

Technical pre-requisites

Strong foundational knowledge of Citrix Virtual Apps and Desktops 7. Citrix recommends students prepare for this course by taking the following course: CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud.

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Delegates will learn how to

  • How to implement advanced administration concepts such as backups, disaster recovery, scalability and redundancy consideration for a Citrix Virtual Apps and Desktop 7 Site
  • How to configure Workspace Environment Management to improve the end user environment and virtual resource consumption
  • App Layering skills such as how to create and administer OS, platform, application, elastic and user layers
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Outline

Backup, recovery and security considerations and configurations

Module 1: Implementing Redundancy and Scalability

  • StoreFront and Citrix Gateway
  • Site Infrastructure
  • Machines Running the Virtual Delivery Agent

Module 2: Managing a Virtual Apps and Desktops Environment with Multiple Locations Zones

  • VDA Registration in a Multi-Zone Environment
  • Zone Preference
  • Optimal Gateway Routing and Zones
  • Managing StoreFront Store Subscriptions in a Multi-Location Environment
  • StoreFront and Citrix ADC Branding

Module 3: Implementing Backups and Disaster Recovery

  • Backups
  • Disaster Recovery Considerations
  • Disaster Recovery Process

Module 4: Implementing Advanced Authentication Methods

  • Multi-factor Authentication - RADIUS & OTP
  • Multi-factor Authentication - Smart Card Authentication
  • Federated Authentication - ADFS, SAML, and FAS

Module 5: Improving App and Data Security

  • Introduction to Application Security
  • Preventing Jailbreak Attacks
  • Minimizing the Impact of Attacks

Module 6: Securing Machines Running the Virtual Delivery Agent

  • TLS to VDA Encryption
  • GPOs and Citrix Policies
  • Image Management

Troubleshooting techniques and tools

Module 7: Introduction to Troubleshooting

  • Troubleshooting Methodology Process (Standard Slide)
  • Resource Tools and Utilities
  • Introduction to PowerShell

Module 8: Troubleshooting Access Issues

  • Troubleshooting StoreFront
  • Troubleshooting Citrix Gateway

Module 9: Troubleshooting Delivery Controller Issues

  • Validating FMA Services

Module 10: Troubleshooting VDA Registration Issues

  • Troubleshooting VDA Registration

Module 11: Troubleshooting HDX Connection Issues

  • Troubleshooting HDX Connections

Module 12: Introduction to App Layering

  • App Layering Introduction
  • Architecture and How it Works

Module 13: Creating an OS Layer

  • The OS Layer

Module 14: Creating a Platform Layer

  • The Platform Layer

Module 15: Creating App Layers

  • The App Layers

Module 16: Creating Elastic App and User Layers

  • Elastic App Layering
  • User Layers

Module 17: Deploying a Layered Image using Citrix Virtual Apps and Desktops

Using Templates in App Layering
Using Layered Images in a Citrix Virtual Apps and Desktops Site

Module 18: Exploring Layer Priority

  • Layer Priority

Module 19: Maintaining an App Layering Environment

  • Updating Layers
  • Maintaining and Updating the App Layering Environment
  • Common App Layering Considerations and Additional Resources

Workspace Environment Management (WEM) considerations and configuration

Module 20: Introduction to Workspace Environment Management (WEM)

  • Workspace Environment Management (WEM) Introduction
  • WEM Administration

Module 21: Using WEM to Centralize Environment Management

  • Managing User Resources with WEM
  • Managing Profiles with WEM
  • Managing Endpoints with the WEM Transformer Feature

Module 22: Using WEM for Performance Optimization

  • Optimizing Machine Performance with WEM
  • Optimizing User Experience with WEM

Module 23: Using WEM to Secure Environments

  • WEM Security Features

Module 24: Migrating and Upgrading WEM

  • Migrating to WEM
  • Upgrading a WEM Deployment
  • WEM Multi-Location Considerations
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Why choose QA

Special Notices

In order for you to be able to fully complete your labs it is required for learners to have a valid email account and a mobile phone on which you can install an authenticator app on in order to activate Multifactor Authentication. please note, you will not be asked to submit to QA your email address and your email address will be used for no other purpose than activation of the Multifactor Authentication.

Dates & Locations

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

Learn more about our Virtual Classrooms.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

Learn more about QA’s online courses.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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