Overview

This course provides the business continuity and resilience professional with the knowledge of how to design and develop exercises that work. Designing and delivering effective exercises is a skill to be mastered for any business continuity and resilience professional. A key part of the Validation stage of the Business Continuity Management (BCM) Lifecycle, exercising the BCM programme for some is the most interesting part of the job. It helps us to practice what to do when things go wrong, and builds confidence and a capability that means the organization can more effectively respond, recover, take opportunities, and learn from a disruption. Exercises are the best way to test our systems, rehearse our plans, and a chance to safely prepare our people. This course is based on the BCI Good Practice Guidelines and reflects the current global thinking from ISO 22301 and ISO 22398.

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Prerequisites

This course is aimed at:

Those on the BC Team tasked with developing and running exercises or participating in them.

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Delegates will learn how to

After completing this course, you will be able to:

  • • Appreciate the rationale for validating plans and the value this brings
  • • Apply good practice to exercise programmes
  • • Select appropriate exercise aims, objectives and formats
  • • Explore the development of realistic scenarios to engage participants
  • • Understand how to resource and co-ordinate delivery
  • • Carry out post exercise evaluations and report lessons
  • • Leave with an exercise concept that can be delivered within the organization

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Outline

This course covers:

  • Planning the Exercise Programme
  • Exercises: Desktop and Crisis Management
  • Planning the Timetable
  • Participants
  • Structure, Scenario & Materials
  • Sources of resources
  • Exercise Management Skills
  • Control and timing
  • Running an Exercise
  • De-briefing, Evaluation, Feedback and Reporting
  • Developing an Exercising Policy
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Why choose QA

Frequently asked questions

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How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

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How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

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When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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