As the official communications services provider for the Olympic Games 2012, BT felt it was essential to provide an exemplary service, showcasing the organisation to the millions worldwide who will tune in to watch the Games, as well as contributing to the success of the overall event.
BT knew that the strength of the service would depend on the skills of those supporting it, so they worked with QA to both help select top flight engineering staff for the event and ensure these staff were fully trained and competent to the highest levels.
To achieve these objectives and confirm the high calibre of those selected to support communications for the Games, QA delivered a twofold learning solution that would support BT’s Olympic commitments by:
- Identifying the skills level of each of its engineers
- Enrolling BT’s foremost engineers on the appropriate programme of training to achieve Cisco Certified Network Associate (CCNA) accreditation