QA has provided Microsoft Office training to staff at King's for a number of years, offering tailored one-day courses on each of the Office applications. These sessions were designed for busy academics whose schedules permitted limited time away from their research projects or classes.
Before expanding the service to students as well as staff, QA had delivered IT training to over 5,000 staff, receiving positive feedback including the following comment from the Principal, Professor Rick Trainor: "Very impressive and adaptable. [The] best IT Training I have ever had".
When King's decided to offer this service to students too, it felt that shorter sessions that fit around existing timetables would be more accessible. So, QA tailored the courses down to a half-day on each Office application. Delivered from classrooms on campus, students could attend these short sessions before or after their scheduled lectures or classes. Offered on an elective basis, the courses were run by ability level rather than school, allowing students and staff to signup for courses based on their individual software training needs.
In addition to the standard Office courses, QA worked in conjunction with the Graduate School to develop two bespoke courses for postgraduate researchers:
- Microsoft Word - Long Documents: Designed for students writing doctoral theses, this one-day course focused on tips and techniques to help create and manage long documents
- SPSS: Concentrating on inputting and handling data in the SPSS statistics software, this one day course equipped students with the know-how to confidently use the application
As a result of the ongoing relationship with King's, QA was able to use King's templates and formatting guidelines throughout the Office sessions, increasing the relevance of the learning to students and staff of the university.
As many students now use Apple laptops and PCs, QA offered specific sessions for Mac users, held in training rooms equipped with the Apple technology at QA's London training centres.