Business and IT training courses from QA

BAE Systems Submarines

When BAE Systems Submarines wanted to ensure new people managers had a
consistent starting point on their leadership journey, they turned to QA to
design the Submarines Leadership Fundamentals training programme.

The Challenge

The Submarines Leadership Fundamentals programme was created to equip ‘new in role’ leaders to perform capably and effectively in a complex, safety critical environment. The programme was identified as key to the successful delivery of Submarines’ business challenges in alignment with their Business Unit People Strategy, which also included developing the Strengthening Leaders and Leading Leaders Programmes.

Following feedback from internal surveys, Submarines recognised that the programme needed to focus more on leadership skills and less on technical management skills. The surveys identified the need to close the ‘say–do gap’ and ensure that ‘leadership actions matched leadership words.’

The key challenge was to develop a compelling program that enabled ‘new in role’ people managers to become self-aware, learning the correct mix of leadership and technical management skills.

Having served 30 years in the Royal Navy this course presented Leadership Fundamentals in a manner that was understandable, but more importantly demonstrated their benefit in a working environment.

Delegate

BAE Systems Submarines

The Solution

BAE Systems Submarines turned to learning partner QA to deliver a high impact programme that covered content in a unique way, whilst aligning to their specific ‘Just Culture’ language. Objectives included:

  • Develop understanding of what’s expected by them/their teams
  • I am proud to make a difference
  • Become self-aware (how they are seen by others?)
  • Gain an ability to build/develop relationships, including dealing with ‘community effect’
  • Gain an ability to address problematic employees and skills to have ‘difficult conversations’
  • Gain an ability to establish TRUST/EMPATHY/RESPECT/CREDIBILITY with team/others

Over a period of 2 years, QA worked with Submarines key stakeholders to design, develop and deliver a 100 day programme, with multiple events between tutors/delegates/line managers and, more importantly, their subordinates. This enabled participants to clearly demonstrate where their learning would be applied and gain endorsement from their line managers.

Submarine

BAE Systems is a global defence, aerospace and security company employing around 88,200 people worldwide. Their wide-ranging products and services cover air, land and naval forces, as well as advanced electronics, security, information technology, and support services.

www.baesystems.com

The Outcome

In the programme’s first year, 112 staff participated in the programme, along with engagement of their line-managers. As part of the Programme, QA were asked to incorporate a full evaluation strategy. Staff feedback has been excellent, with benefits already showing via Productive Utilisation Improvement measures in related Programmes.

The Leadership Fundamentals programme has been identified as key to the successful delivery of Submarines’ business challenges in alignment with their People Strategy. As a result of programme feedback from recently promoted leaders, QA has introduced two additional programmes:

  • Strengthening Leaders – aimed at first line managers in role 18 months and over
  • Leading Leaders – aimed at managers of managers (including, innovative action learning, action planning and forum theatre style learning)

I was particularly impressed by the format where the course was spread across 100 days – I feel this allowed me to action a number of the learning points immediately when I was back in the workplace, with positive results.

Delegate

BAE Systems Submarines

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