Case Studies | QA Training

Leadership, Management and Business Skills Case Studies

See how we help to develop the business and interpersonal skills of individuals, teams and organisations, to help them grow beyond what they thought possible.



BAE Systems Submarines

When BAE Systems Submarines wanted to ensure new people managers had a consistent starting point on their leadership journey, they turned to QA to design the Submarines Leadership Fundamentals training programme. Find out more →

BT Lancashire Services

BT Lancashire Services

Read how QA helped BT Lancashire Services deliver an even greater customer service experience. Find out more →

Cheshire West and Chester Council

Cheshire West and Chester Council

Read how QA helped drive Council performance through investment in behavioural change. Find out more →


Cummins Turbo Technologies

When Cummins Turbo Technologies wanted to strengthen the competencies of its management community during a period of considerable growth, it chose QA to design and deliver a bespoke leadership training programme. Find out more →

de Poel

de Poel

Read how QA helped de Poel tailor talent development for their emerging leaders. Find out more →

Gloucestershire Constabulary

Gloucestershire Constabulary

QA provides a bespoke training solution to improve Gloucestershire Constabulary’s internal and outgoing communications. Find out more →

Henry Boot

Henry Boot

Henry Boot PLC recently engaged QA Learning to co-develop and deliver a programme to upskill aspiring, new and experienced managers. Find out more →


Leeds City Council

When Leeds City Council wanted an innovative solution to increase the customer service experience in their Waste Operations department, they turned to QA to design and deliver a series of bespoke, interactive Forum Theatre workshops. Find out more →

News Corp

News Corp

Whilst News Corp's service desk provided great levels of technical support, it wanted this to be matched with great levels of customer service. To achieve this, News Corp turned to QA for a customer service course tailored to the challenges of the service desk environment. Find out more →



To drive maximum performance from its teams, Produban needed to take a group of technical experts through a programme of leadership development. With this aim, Produban called in QA to enhance performance through a series of modular workshops. Find out more →

Radius Payment Solutions

Radius Payment Solutions

QA helps Radius raise the bar in customer service excellence. Find out more →

The Royal College of Physicians

Royal College of Physicians

When the Royal College of Physicians wanted to support its senior managers through a range of projects and change initiatives, it selected QA to run coaching sessions aligned to individuals’ personal objectives. Find out more →


Tour de France 2014

When the largest cycle race in the world came to the UK, one of the event’s partners, TdF Hub 2014, selected QA to help design and deliver a huge training rollout to prepare thousands of volunteers for the event. Find out more →

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