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MCTSCRM11CCERT

MCTS Dynamics CRM 2011 Customization and Configuration

This certification exam measures your ability to understand and articulate how to customize and configure Microsoft Dynamics CRM 2011 including configuring a Microsoft Dynamics CRM organizational structure, managing users & teams and security, customizing attributes and entities, customizing relationships and mappings, configuring auditing, managing forms & views and charts, and implementing a Microsoft Dynamics CRM solution.

Overview

This exam is intended for Microsoft Dynamics CRM Implementation Consultants and Customizers who will configure the application’s organizational settings and customize the application using built-in customization tools. In order to be successful in achieving this certification candidates must have a working knowledge of Microsoft Dynamics CRM 2011 usage and of solving real-world business problems by using Microsoft Dynamics CRM 2011. It is recommended, but not required, that examinees have completed Microsoft Dynamics CRM 2011 Applications training.

When you pass Exam MB2-866: Microsoft Dynamics CRM 2011 Customization and Configuration, you complete the requirements for the following certification(s):

  • Microsoft Dynamics Certified Technology Specialist

Exam MB2-866: Microsoft Dynamics CRM 2011 Customization and Configuration: counts as credit toward the following certification(s):

  • Microsoft Certified IT Professional – Applications for Microsoft Dynamics CRM 2011
  • Microsoft Certified IT Professional – Developer for Microsoft Dynamics CRM 2011
  • Microsoft Certified IT Professional – Installation and Deployment for Microsoft Dynamics CRM 2011

The following list includes the topic areas covered on this exam.

  • Configuring a Microsoft Dynamics CRM Organizational Structure
  • Managing Users & Teams and Security
  • Customizing Attributes and Entities
  • Customizing Relationships and Mappings
  • Configuring Auditing
  • Managing Forms, Views, and Charts
  • Implementing a Microsoft Dynamics CRM Solution

The following 3 day course will enable you to take exam MB2-866 and complete your certification: 

Microsoft Dynamics CRM 2011 Customization and Configuration

Classroom
3 Days
M80294

Once you have completed the above course you can take exam MB2-866

Microsoft Dynamics CRM 2011 Customization and Configuration

Contact us for pricing options on this certification track

  • UK: 0845 757 3888
  • IRL:

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