ITIL and IT Service Management training from QA
SDISDMCERT

SDI Service Desk Manager

QA – the first organisation to partner with the Service Desk Institute (SDI) to deliver the Service Desk Certification Programme.

Certification details

The certification is designed for both new and experienced Service Desk Managers, team leaders and supervisors. Between 3 and 5 years experience of the Service Desk environment is ideal experience for taking the course below.

SDI™ Service Desk Manager - SDM

Classroom
4 Days
SDI-SDM

Contact us for pricing options on this certification track

  • UK: 0845 757 3888
  • IRL:

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