ITIL® Accredited Training Organisation

98% say our ITIL® training will improve job performance
92% pass rate for our ITIL® training courses
98% quality rating for our ITIL® trainers' knowledge

ITIL® courses

Book online today. If you need help choosing the right course or would like to discuss business discounts, call us on 03301 739 025.

ITIL® 4 courses are available in a range of learning methods: Online (self-paced)QA Total LearningVirtual Classroom and Virtual

We also offer ITIL®​ 4​ courses in a range of durations, from one day to multiple days, half-days and 12-months' online access. 

What is ITIL®?

ITIL® is a professionally recognised certification scheme and provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services.

ITIL® v4 provides a clear capability model and aligns to your business strategy and customer needs. It expands previous versions by providing a practical and flexible basis to support your organisation on your journey to the new world of Digital Transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services - and enables IT teams to continue to play a crucial role in wider business strategy.

Why choose QA for your tech skills needs?

Comprehensive curriculum, high pass rates

Whether you're looking for an individual course or a full certification programme, we offer a complete range of business and IT training, including official courses from professional bodies, leading vendors like Microsoft, and unique QA-authored courses. Our Cloud Academy online platform allows you to practise in hands-on labs, and our pass rate is excellent.

Virtual training and UK-wide learning centres

We offer top-quality virtual classroom and online courses so you can train wherever you are, yet get the best learning experience. We also have 20 learning centres and tech specialist academies, plus a wide network of high-quality partner locations throughout the UK, offering well-equipped, purpose-built training environments.

Award-winning training teams

Our learning professionals are among the best in the world, each with extensive experience and a proven track record of delivering the skills that transform performance and ensure lasting benefits. Whether it's online, face-to-face or virtual classroom training, an apprenticeship or tech consultant academy, we're all working together to ensure the learning experience has the best possible outcome for the learner and the organisation.

Bespoke solutions for your organisation

Whether you're a small business owner wishing to enhance your technical capabilities, or an international corporation looking to transform performance, we can create bespoke digital training for your company. We also have a Managed Learning Service, identifying your organisation's skills gaps and individual employees' career paths, and taking care of all the training, apprencticeships and admin for you.

Customer Reviews

“Content was well described and presented, instructor was knowledgeable and able to answer questions, instructor was approachable and made the experience enjoyable.”

Aaron McHale

“Good pace and info supplied, excellent interaction from instructor and good exam prep.”

Steve Dudley

“The course was insightful and clearly executed. There was lots to learn and it provided a nice overview of ITIL V4. Thank you.”

Jason Smith  

“Very thorough and provided a great overview of the course and then broken down into specific sections in detail. This was then covered in snippets and during each stage test questions and feedback was performed to make sure we understood what we were learning.”


Contact us today

Call 03301 739 025 or fill out the form below.