Paul Gregory | 30 January 2013
System Center Service Manager being the youngest product in the System Center portfolio is growing and changing fast. Therefore, this service pack adds a significant new area of functionality to the Service Manager platform.
This feature enables charges to be calculated
on a cloud-based pricing model from the fabric resources in SCVMM.
This enables reporting cross-platform to ensure resource
consumption is not over or under utilised.
This is managed through an additional node within the console.
Operations Manager Integration
Because Service Manager and Operations Manager
are based on the same code-base, a Service Manager server could not
be monitored from Operations Manager as an agent based device, it
could only be monitored as agentless. This caused monitoring
The Service Manager server can now be monitored from Operations Manager as an agent-based device, providing a richer monitoring experience.
Upgrading to SP1
Service Manager does not have any interdependencies with
the other System Center products, however upgrading is a
Full upgrade documentation is available here .
Also remember QA has a full portfolio of Windows Server 2012 and System Center 2012 training courses