Learning Strategy and Solutions

Developing skills and capabilities for the future: ‘Bite-size’ personal development

Find out how QA helped Specsavers bridge critical skills and capability gaps to become an ‘organisation of the future'.
#newrules #futureproof


QA | 20 March 2018

In a recent QA article, we looked at the need to become an ‘Organisation of the Future.’ and how organisations are having to ‘re-imagine’ themselves and define new ways to adapt and prosper. Organisations must adapt to the ‘New Rules’* by evolving into a new shape – and by deploying a new series of skills and capabilities.

The ‘New Rules’ will continue impact every organsition - large or small - and every organsition will need to find different ways of acquiring the skills and capabilities needed. But when staff at Specsavers pitched-up for what they thought would be a standard Personal Development training day, no one thought they would be entering the Crystal Maze…

Ready for the future through the ‘Crystal Maze’

Specsavers wanted ‘something different’ and they wanted it to be a surprise! So when QA were given just 5 weeks to deliver a programme of bite-sized learning over the course of a day, it was quite a challenge. So QA set about providing 10 subjects and facilitated ‘self-selection’ using a theme similar to TV programme, ‘The Crystal Maze’, as teams worked together to achieve their aims.

Specsavers: An organisation of the future

Listen to Tom Bavetta, QA's Learning Solutions Manager on how QA helped  Specsavers develop their staff to become an ‘organisation of the future’.


Specsavers have recognised the ‘organisation of the future’ is needed now and have equipped their teams to deal with the ‘New Rules’. Talk to QA to find out how we can help yours.

Look out for our next edition of Developing Skills and Capabilities for the future.

Useful links:

Edition 1: The future of work - is the future of learning - is the future of work...

Edition 2: Customer excellence

Edition 3: Leadership Pipeline

Edition 4: Customer Excellence

Edition 6: 'IMPACT' programme for frontline leaders

About QA Group

QA helps individuals and organisations achieve their potential through world-class Learning Strategy and Solutions. This includes: training and certification, innovative Talent Solutions that solve both business critical skills and capability gaps, Business Transformation solutions, enabling change and transformation through engagement and education of workforces, and Managed Learning Services. In addition, QA provide consultancy, apprenticeships and post graduate degrees on a range of technical, business and leadership subjects. With over 22 UK training centres – including Apprenticeships, Consulting and Cyber Academies – and a range of online learning options, QA offer an unparalleled set of learning solutions to both private and public sector organisations.


*Deloitte regularly undertake UK specific research, and to quote their key finding in 2017: ‘The organisation of the future’ emerged as the prime focus ……with talent acquisition and learning highest on the business agenda.’ - Human Capital Trends. UK Supplement 2017 – Top 5 challenges for HR.

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