Updates from QA Training


Nova Ferguson

Head of Coaching Faculty

As Head of QA’s Coaching Faculty, Nova Ferguson provides leadership and strategic direction for QA’s Coaching and Mentoring proposition. She also has a coaching practice providing coaching and coaching supervision for a range of QA clients. In addition she authored QA’s ILM Level 5 in Coaching and Mentoring programme which she delivers, as well as delivering the ILM Level 3 Award in Coaching. Part of Nova’s role is to innovate and create coach mentoring interfaces and new products to bring them into the heart of leadership, management, project management and staff and business development. This maximises ROI for customers and development for individuals. Nova is currently working across a range of other business units within QA Learning, working with our experts in Agile, Project Management and ITIL to create cutting edge programmes combining technical and coach mentoring expertise. The QA Coaching Faculty also partners with other providers of coaching and mentoring. Nova holds a B Ed, CIPD Intermediate Certificate in Organisational Coaching and Mentoring, an OCM Certificate in Organisational Coach Mentoring Supervision and has more than 30 years’ experience of management, consultancy, coaching, and training in the UK and Scandinavia. In addition, she holds a Kirkpatrick Bronze award, is a qualified PRISM facilitator, and conducts coaching de-briefings on this neuroscience based assessment tool. She is also an NLP Master Practitioner and holds an NLP Business Practitioner Certificate and Licence. In addition Nova has managed training businesses and teams, provided coaching and training, and designed and run facilitated events and focus groups for a wide range of organisations and industries, as well as implementing change programmes within her own organisation. Nova works with a broad range of clients, providing executive coaching and extensive coach mentoring training programmes for the public and private sectors. Her approach to everything she does is highly interactive and collaborative, and she shares tools for achieving positive influence with learners and customers alike.

Management and leadership skills


A few years ago I challenged myself to do something new each year, and now I'm more excited about work and play than I've been for a long time. Read the full article

Management and leadership skills

Stop the 'cosy conversations' and get results!

QA expert spills the beans on how coach-mentoring can help issues such as low staff engagement or career development and get results. Read the full article

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