Jennie Marshall is a double award-winning learning professional who joined QA in 2011 as a Learning Specialist in our Management, Leadership and Personal Effectiveness team. In her career she has enjoyed a variety of roles within different industries, including estate agency, imports and exports, financial services, call centres, utilities and staff unions. 

Jennie has held a variety of roles during her time at QA: Head of Courseware Development (where she was responsible for the overall quality, design, development, administration and coordination of our market-leading courseware), Learning Programme Director (leading the design and delivery of innovative learning programmes linked to business / individual performance improvement for our customers) and currently in the role of Senior Learning Solutions Consultant, bringing bespoke solutions to life for our customers.  

She is a respected and trusted advisor within QA, and known for her experienced and dedicated approach to learning and development, with expertise including management, leadership and talent and training and facilitation developed within a variety of environments. Jennie has also supported our customers as a Product Owner on a secondment basis, using agile methodologies to manage and deliver new learning products to their business. Her experience was recognised in December 2018 when Jennie was awarded Chartered Manager (CMgr) status. 

Alongside developing great learning products for clients, Jennie also works on refreshing the Management, Leadership and Personal Effectiveness curriculum and is a regular blog contributor on 

When not absorbed in solutions, Jennie can usually be found in her garden, or involved in various pursuits through the Women’s Institute. She also features frequently on her local BBC radio station as a newspaper reviewer.