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Jennie Marshall is a double award winning Learning Professional who joined QA in 2011 as a Learning Specialist in our Management, Leadership and Personal Effectiveness team. In her career she has enjoyed a variety of roles within different industries including Estate Agency, Imports and Exports, Financial Services, Call Centres, Utilities and Staff Unions.
In January 2014 she moved to a new role within the same department, as Head of Courseware Development where she was responsible for the overall quality, design, development, administration and coordination of our market leading courseware.
In January 2016 she then moved to a new role of Learning Consultant in the same team, where she now leads the design and delivery of innovative learning programmes linked to business / individual performance improvement for our customers.
She is a respect and trusted advisor within the team, and known for her experienced and dedicated approach to learning and development, with expertise including management, leadership and talent and training and facilitation developed within a variety of environments. Jennie has also supported our customers as a Product Owner on a secondment basis, using Agile methodologies to manage and deliver new learning products to their business. Her experienced was recognised in December 2018 when Jennie was awarded Chartered Manager (CMgr) status.
In her role she acts as lead consultant for a number of large clients and remains frequently involved with the development of various initiatives and programmes from graduate programmes to modular skills development journeys.
Alongside developing great learning products for clients, Jennie also works on refreshing the Management, Leadership and Personal Effectiveness curriculum and is a regular blog contributor on QA.com.
When not absorbed in course development, Jennie can usually be found in her garden, or involved in various pursuits through the Women’s Institute, where she is a Communications Secretary. She also features frequently on her local BBC radio station as a newspaper reviewer.
Is it time we turned leadership on its head?
We discuss an alternative view of leadership with the hierarchy flipped on its head and employees feeling more empowered.
12 December 2016Jack be nimble, Jack be quick... Is Jack therefore an Agile leader?
We discuss four key characteristics of an Agile leader.
09 October 2019Is an experienced adviser what you need in 2017?
Experience, they say, is the best teacher — but a mentor or a coach might be your next best option. But how do you figure out…
03 January 2017Don't commit career suicide
Social media can be an invaluable resource, but you can too easily succumb to a cycle of shameless self exposure. Follow our…
04 January 2017Is this the year to steer your leader ‘ship’ on to a new course?
In your organisation, are you considered a leader? If so, do you spend your day at the helm or are you on deck with the team?…
03 January 2017Technical skills will get you an interview, but effective soft skills will get you the promotion
QA's Learning Programme Director Jennie Marshall discusses the importance of soft skills and shares some great tips.
04 December 2017Unconferences: Why not let 2018 be the year you find a new way to connect, learn and share in your business
Unconferences have been popular in the tech sector since the late 90’s. They have the opportunity to create a new standard fo…
04 January 2018Flex your mental muscles
To celebrate Learning at Work Week, QA's Jennie Marshall shares her 5 top tips to help you become an agile learner and how it…
07 May 2018Learning for life
To celebrate Learning at Work Week, QA's Jennie Marshall shares her thoughts on lifelong learning and how it can be the first…
07 May 2018Networked learning
To celebrate Learning at Work Week, QA's Jennie Marshall looks at the need to find smarter ways to communicate and collaborat…
08 May 2018