Find out how we helped Microsoft develop their future pipeline of talent.

The Challenge

In 2009, in partnership with QA, Microsoft launched the Microsoft Apprenticeship Programme.

Microsoft saw the success of apprenticeships in their partner network, but wanted to do even more by recruiting their own apprentices for a variety of roles across their London, Reading and Edinburgh locations.

We saw the success of our Partner Apprenticeship Programme, so the decision to create our own apprenticeship programme was an easy one. Just signing up for an apprenticeship tells you that individual is courageous – some of our apprentices are just 16, and have made a conscious decision to take an alternative route into the workplace, which is incredibly brave. We want people like that in Microsoft.

Jacqui Lloyd

Early in Career Programme Manager | Microsoft

The Solution

QA ran workshops with Microsoft’s hiring managers, to assess how an apprenticeship programme could best benefit the organisation. It quickly emerged that there was a need for both technical and business management skills, so QA and Microsoft worked together to develop separate, apprenticeship courses to meet those needs.

With the groundwork complete, Microsoft ran a thorough recruitment process, looking for individuals with talent, commitment, and passion for IT. From this, the first 13 apprentices were recruited, and after an induction week run jointly with QA there’s been no stopping them.


The Outcome

“It’s incredible how much they’ve achieved, in the first seven weeks they’ve started to participate in extra projects aimed at stretching and developing their talents, just as our regular employees do. They’ve formed their own project developing an app, and they’ve been getting involved in our outreach activities. We’re looking forward to creating a pipeline of millennial talent within our organisation, and a steady stream of opportunities for young people to get started in the world of IT. We’ll definitely be looking to QA to help us with this in the future.”

Jacqui Lloyd

Early in Career Programme Manager | Microsoft

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Our customer

Microsoft is the world’s leading software organisation. Back in 2009, Microsoft partnered with QA to launch the Microsoft Apprenticeship programme – a programme which helped young people gain Microsoft skills, qualifications and find employment in their extensive partner network.

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