Kent County Council

Find out how we helped Kent County Council build a skilled entry-level workforce.

The Challenge

Finding entry-level IT talent

Kent County Council were struggling to recruit young people with IT experience to perform entry-level jobs across their IT department.

The Solution

Future proofing the business with apprenticeships

Through a combination of QA's outstanding recruitment process and world-class training, Kent County Council have been able to build a younger IT workforce with skilled apprentices.

Apprentices are a great way to future-proof our business by ensuring we get the latest IT skills that meet our needs.

Jackie Gordlier Berry

IT Service Desk Manager | Kent County Council

The Outcome

The first apprentice placed into the programme, Joshua Fissenden, who has completed his Level 3 apprenticeship and progressed onto a Level 4 programme, as well as moving up to a more senior role within the Council. Further to the success of the initial intake of apprentices, the council plan to recruit more Microsoft apprentices into a variety of IT roles.

Apprentices have been a fantastic asset to Kent County Council and really helped progress our IT operations to better serve the public in Kent. I am incredibly proud to see how our apprentices develop professionally and personally within our organisation, they are always keen to take on new projects due to the passion they have for technology.

Jackie Gordlier Berry

IT Service Desk Manager | Kent County Council

Our customer

Kent County Council is the local government authority responsible for looking after the historical county of Kent – incorporating a total of 12 district councils. It is one of the largest local authorities in England in terms of population served.

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