Business and IT training from QA

Exam insurance

To give you peace of mind that you will gain the qualification you seek, we offer free exam insurance on certain public courses, allowing you to retake an exam that you don't pass first time.

Terms and conditions


Exam insurance is only available on certain scheduled public courses. You must notify QA by quoting your original booking reference number within seven days of failing your exam, and the retake must be taken within three months of the original course. We will require proof of failure to be able to process and discuss the following options with you and book you on the most suitable re-sit option:

  • Your one exam re-take should be taken on a scheduled QA exam re-sit date

  • If there is not an exam-only day scheduled at a convenient location or we cannot accommodate you within the agreed timescales, we will endeavour to issue you a voucher or book you on to re-join us at a later date on a scheduled public course

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