ITIL4 - delivering services in a flexible and coordinated way

Services are at the heart of every organisation in today's technology driven world, and each organisation is having to turn itself into a 'service provider'.

ITIL is a best practice framework for managing services and is used by many organisations across the globe. ITIL4 allows organisations to deliver services in a flexible and value focused way, to increase value to end customers. 

In this series of short videos, QA and Axelos lift the lid on the latest iteration of ITIL.