The people make QA
Ask anyone that works here, and they'll tell you. The people make QA.
The people behind QA make great things happen every day. We all bring our own strengths to the table – but share the same values. We're all passionate about transforming people's careers. It makes QA a fun and rewarding place to work.
Discover more about the people leading our business, and meet a few of our learning experts.
Adam’s in charge of hundreds of our trainers. He’s extremely busy making sure we have the right people teaching the right subjects, in the right places. And all to an exceptional standard.
He’s always learning about new technologies and methodologies, and new approaches to learning and working.
He’s an accredited Service Management professional – with over 20 years’ experience in the service management and learning industry. He’s worked at QA since 2008 – before that, he worked in education and consultancy for PinkRoccade, Getronics and Serco Solutions.
Head of Learning (Microsoft)
Paul is our Microsoft guru. He’s an expert in Windows Server, Virtualization, System Center and Azure IaaS solutions. He’s delivered big events for Microsoft at their campus, trained Microsoft partners around the world, and created Microsoft partner training content. He leads Microsoft technical training – for Microsoft’s official courseware and our QA Authored training.
Paul has over 30 years’ experience in technology – as well as QA, he’s worked for Burroughs/Unisys, Computacentre and contracted at household names like B&Q and BP.
Head of Learning (Cloud)
Daniel leads our team of cloud trainers, and develops cloud training. He also speaks at a lot of industry events – so you might recognise him.
He’s an Amazon Authorised Instructor Champion – holding all eleven of the current Amazon Web Services (AWS) certifications. He’s also a Google Cloud Authorised Trainer, holding their Professional Architect and Professional Data Engineer certifications. He uses this impressive list of certifications to develop training – and to teach – in AWS and Google Cloud Platform.
Daniel’s been a trainer for 20 years, part of the QA family for 13 years and has a BSc (hons) in Computer Science.
Head of Learning (Business Skills)
Paul gives people the skills to succeed in any career. He leads training in essential business skills – like business analysis, service management, emotional intelligence, mentoring, coaching, and more.
He makes sure you have a great experience – and leave our training with the skills you need to further your career. As well as leading a large team of trainers, he also teaches.
Paul has nearly 20 years’ experience in training and consultancy. He’s uses his practical experience – having been a senior manager in both the public and private sector – to help others boost their knowledge.
Head of Organisational Consultancy
Ian’s passionate about helping organisations prepare for the future – in particular, helping with digital transformation.
He’s a highly experienced consultant with over 20 years’ experience in project management, organisational change and learning – working with organisations in all sectors.
He leads a team of consultants – working with you to develop your digital capability, so you’re ready for the future.
Head of Learning (Vendor and Open Source)
Rob loves helping people develop their skills in new technology. He leads a team specialising in lots of different technologies – from vendor-based Citrix, Oracle, Cisco, Apple, VMware and CompTIA, to QA authored training on data science, machine learning, artificial intelligence, web development and digital transformation.
Rob started his career in vocational learning – where he helped people back into employment. It made him realise how powerful a good learning experience can be.
He’s worked in lots of roles at QA including IT Support, a National Vocational Qualification Trainer, a Microsoft, Citrix, Appsense and AWS Instructor – and as QA’s Citrix Principal Technologist and Learning Delivery Manager.
Head of Learning (Business Applications)
Jane’s passionate about delivering great training – that transforms careers. She leads a team of over 30 trainers – who teach end user applications training. She also develops new training, and creates complex tailored learning solutions for our customers.
She came second in the LPI’s Trainer of the Year, and she helps others achieve high standards too. She heads up our Trainer Observation Programme (QTOP) – working with our trainers to assess and develop their delivery skills.
Jane joined QA in 1998 – she started out specialising in Microsoft Office, graphics, web design and project management software. She’s a Microsoft Office Specialist in Office 97-2016, holds TAP and TPMA assessor certificates and is a Prince2 Practitioner.
Head of Learning (Project and Programme Management)
Jo’s energy and enthusiasm motivates her team to get the best outcomes for learners.
She’s the strategic lead behind our Project and Programme Management team – creating exciting and engaging learning that sets you up for success in your project management career.
She keeps up with the latest developments in project portfolio management and training, and brings it to you in the classroom. Her knowledge about PPM developments means she also leads the Learning Consultancy – creating tailored, creative learning solutions for customers.