Welcome back!

Whether it’s the ability to have total focus on your training without distractions or you’re looking forward to being able to network with other professionals again, we know for many of our learners, nothing beats face-to-face learning. That’s why we are delighted our classrooms are now open in England and we can’t wait to welcome you back!  


We understand that many of you are eager to return to classroom training. As schools have reopened and lockdown is easing, we’re reintroducing a selection of our most popular classroom courses from April. (Please note, courses are subject to minimum delegate numbers in order to run.)

We are committed to providing the same high-quality learning experience for you while providing peace of mind that we have the necessary and proportionate protocols in place to create a safe learning environment.

Here’s a quick overview of how we’re preparing to reopen the training centres.

Before we open

A Covid-19 risk assessment of training space and buildings has been carried out by our independent health and safety consultant (available on request in advance and available to inspect at our buildings) and we have carried out a full disinfectant clean of our venues using recommended COSHH chemicals for Covid-19.

To ensure our learners and trainers can maintain a safe 2m social distance, we’re reducing our training room capacity to approximately 35% and we’re enlarging our break-out areas.

We’re also reducing lift capacity and implementing one-way systems around our buildings where practical. And we have created additional storage for bicycles and scooters to help you reduce dependency on public transport.

We’ve put up Covid-19 safety and awareness signage throughout each venue, highlighting stair access routes, and installed sanitiser stations in all receptions, breakout spaces and classrooms.

We have staggered start times for courses to reduce morning pinch points.

On training days

On arrival at the building entrance, you will be welcomed by QA staff who can give directional support and advice on safety protocols.

We are reducing the touchpoints at the QA reception desk – you will only be asked to announce your name as registration will be contactless.

A hospitality bag with biscuits, fruit, tissues and a safety and directional advice guide for the day will be offered to all learners (a fresh bag daily).

All desks, chairs and equipment will be sanitised clean before the start of each course. Classrooms and breakout areas will be deep cleaned at the end of each day of the course.

All air conditioning will be put onto maximum flow to encourage the circulation of fresh air.

Working with the NHS: Test and Trace

We are working together with the NHS Test and Trace Service to help stop the spread of Covid-19. As part of this, when a learner enters our site we will encourage them to complete a short form with details of name, contact telephone number and the dates they are on site.

As per the government guidelines, these details will be retained for 21 days from the final training date, to enable contact tracing to be carried out during that period. All contact details will be filed in a secure area and then destroyed in line with GDPR guidance. We will only share information with NHS Test and Trace where it is specifically requested.

For any further questions on the day, please visit the QA reception desk, or email QA-VenueEquiries@QA.com.

For more updates, follow our coronavirus news page and social media channels: LinkedIn, Facebook, Twitter and Instagram.

For further information please download our leaflet:

QA Classroom Safety Leaflet Covid-19 Venue Risk Assessment