Welcome back!

We are delighted to invite our QA learners back into our training centres. Watch this video to see what to expect, and read about our safety measures below.



We understand that many of you are eager to return to classroom training. As lockdown is easing and schools reopened, we’re reintroducing a selection of classroom courses from July and August and preparing to welcome you back.

We are committed to providing the same high-quality learning experience for you while providing peace of mind that we have the necessary protocols in place to create a safe learning environment.

Here’s a quick overview of how we’re preparing to reopen the training centres up and down the UK.

Before we open

An independent health and safety consultant conducted a full risk assessment of the training spaces and buildings and we’re doing a thorough deep disinfectant clean of the venues using recommended chemicals to break down any Covid-19 pathogens.

To ensure our learners and trainers can maintain a safe 2m social distance, we’re reducing our training room capacity to approximately 35% and we’re enlarging our break-out areas.

We’re also reducing lift capacity and implementing one-way systems around the building where practical. And we have created additional storage for bicycles and electric scooters to help you reduce dependency on public transport.

We’re putting up Covid-19 safety and awareness signage throughout the venue, highlighting stair access routes, and installing sanitiser stations in all receptions, breakout spaces and classrooms.

We’ll be sending the updated safety information in our course joining instructions, and have staggered start times for courses to reduce morning pinch points.

On training days

All desks, chairs and equipment will be sanitised before each course commences, and a Centre Manager will conduct a morning inspection of all areas before opening the venue. We’ve introduced an increased cleaning regime of the reception areas, toilets and break-out spaces throughout the day, and these areas will be deep-cleaned again at the end of each training day.

When you arrive, a QA staff member will welcome you at the building entrance (maintaining distance) to give directional support and advice to gain access to the QA areas. At the reception desk, we’ve reduced touchpoints so you just need to announce your name and you will be directed.

You will be offered a hospitality bag (a fresh one every day) with biscuits, fruit, tissues and a guide with safety and directional advice, and we’ve reduced the number of condiments in the coffee areas to prevent cross-contamination. Masks and gloves will be available if requested – though at this stage they will not be mandatory.

All air conditioning will be put onto maximum flow and classroom doors will be left open for the duration of the training days to encourage circulation of fresh air.

Working with the NHS: Test and Track

We are working together with the NHS Test and Trace Service to help stop the spread of Covid-19. As part of this, when you enter our site, we will encourage you to complete a short form with details of name, contact telephone number and the dates you are on site.
As per the government guidelines, these details will be retained for 21 days from the final training date to enable contact tracing during that period. All contact details will be filed in a secure area and then destroyed in line with GDPR guidance. We will only share information with NHS Test and Trace where it is specifically requested.

For any further questions on the day, please visit the QA reception desk, or email QA-VenueEquiries@QA.com.

For more updates, follow our coronavirus news page and social media channels: LinkedIn, Facebook and Instagram.