About this programme

By starting with the SCQF Level 6 as an entry point, our IT Professional Apprenticeships develop real world skills in the most popular IT technologies.

We train and support learners by giving them the technical grounding and experience needed to become effective in your business through skills developed in Communication, Cloud, Helpdesk and Network Support through bespoke programmes developed around the individual’s job role.

What’s included?

Our programme incorporates IT and Telecommunications Modern and Technical Apprenticeships at SCQF Levels 6 and 8.

On successful completion of the programme the following qualifications are gained:

  • Modern apprenticeship including SQA diploma for IT and Telecommunication Professionals at SCQF level 6, plus core skills and the potential to complete vendor qualifications
  • Technical apprenticeship including SQA diploma for IT and Telecommunication Professionals at SCQF level 8, plus career skills and the potential to complete vendor qualifications
Read more

What’s covered in the learning?

To ensure your apprentices develop relevant skills for the modern IT workplace, our IT Systems and Networking Advanced and Technical Modern Apprenticeships teaches skills in topics such as:

  • Windows 10 Configuring
  • Cisco ICND1
  • Cisco ICND2
  • MTA Networking Fundamentals
  • Cyber Security Fundamentals
  • CompTIA Network +
  • CompTIA Security +
  • Cloud technologies
  • Windows Server 2012 Configuring
  • Windows Server 2016 Configuring

Leading to empowering roles like:

  • IT Cloud Professional
  • IT Helpdesk Professional
  • Network Support Professional
Read more

Outline

We develop our programmes based on the needs of the IT industry, and training units can be tailored to suit your business requirements.

As part of their programme apprentices will complete:

Modern Apprenticeship

  • 10 – 12 months including up to 5 weeks classroom training in first 6 months. Assessor contact every 5 weeks, rotating between remote and face to face visits to support work based learning and assignments. Competency units to complete in the workplace, providing a direct link between theory and practice.

Technical Apprenticeship

  • 12 - 14 months including up to 4 weeks classroom training in first 6 months. Assessor contact every 5 weeks, rotating between remote and face-to-face visits to support work based learning and assignments.

Mandatory Units

  • Personal effectiveness
  • Health & Safety in IT and Telecoms
  • Interpersonal and Written Communication
  • Customer Care for IT and Telecoms Professionals

Level 6 (suggested units)

  • Remote Support for IT and Telecoms Products or Services
  • Technical Advice and Guidance
  • IT and Telecoms Fault Diagnosis
  • Systems Operation
  • Installing and Configuring Windows 10 Client
  • Interconnecting Cisco Networking Devices (CND1)
  • Microsoft IT Security Fundamentals
  • MTA Networking Fundamentals
  • CompTIA Network+

Level 8 (suggested units)

  • Investigating and Defining Customer Requirements for IT and Telecoms Systems
  • IT and Telecoms System Operations
  • Remote Support for IT and Telecoms Products or Services
  • IT and Telecoms System Management
  • Technical Advice and Guidance
  • Working with IT and Telecoms Hardware and Equipment
  • IT and Telecoms Fault Diagnosis
  • CompTIA Networks+
  • Interconnecting Cisco Networking Devices (ICND2)

For more information download the handout (link in right-hand side panel above).

NOTE: this programme is available in Scotland. Based in England? Click here (Infrastructure Technician Level 3)

To contact us for more information please fill in the form below.

Read more

Why choose a QA apprenticeship

  • 91% of QA apprentices go straight into full-time jobs
  • 2.1 million jobs in the digital economy
  • £42,578 average skilled digital salary

Programme handout

Download the latest information about this QA Scottish apprenticeship programme.

Download

Our Scottish apprenticeship programmes

Frequently asked questions

How do apprenticeships work?

Through a combination of virtual, tutor-led blended learning and workplace assignments supported by our assessor team, you’ll be learning in lots of different ways while continuing to carry out your day-to-day job role for your employer.

Who can do an apprenticeship?

Anyone aged 16 and over, regardless of background, school achievement or specific learning needs, can apply to be an apprentice in Scotland.

Who will support me on my apprenticeship?

You'll have a whole team behind you. We'll help you get the most out of your apprenticeship.

  • Workplace support assessors
  • Online tutors
  • Your line manager
  • Safeguarding

What will happen after I apply?

We’ll get in touch if it looks like you’re a match for the apprenticeship job. First, we’ll call to get to know you better. Tell us what you’re about, what your goals are. We’ll also get your details.

You’ll get a link to upload some important documents – to check you can do the apprenticeship you’ve applied for (proof of right to work in the UK, etc.) Don’t worry, it won’t take long.

When we have these, we’ll call on WhatsApp to check your ID.

Next, you’ll get a link to complete your profile. This bit is important – your profile is your opportunity to tell potential employers a bit about you. Your skills. Your passion. Why you want this apprenticeship.

We’ll keep in touch about the apprenticeship job you applied for. If any others come up that we think you’d like, we’ll let you know. If you’re keen, we’ll help you prep and we’ll set up that interview.

If all goes well… you’ll get the job. Then you just need to start planning for your first day. Hey presto.

If you’re applying for a job with one of our larger employers, you might be invited to an assessment day – or they might have other special steps to take. Don’t worry, we’ll give you all the details.

Contact Us

Please complete this form and we'll be in touch