Integrating Siebel 8.0 Applications

Overview

Please note that Oracle courses running at London training centres are subject to a 10% surcharge.

This course is designed to provide participants with the knowledge to integrate Siebel CRM applications in a variety of integration strategies. This course is intended for members of Siebel implementation teams (customer, partner, or system integrator) who are responsible for integrating Siebel applications with other applications in their systems. The course focuses primarily on Siebel technology and concepts and discusses key Service-Oriented Architecture(SOA) technologies such as Web services. Participants learn various Siebel Enterprise Application Integration (EAI) technologies, thus enabling them to select and implement an appropriate integration strategy to meet their business requirements. They learn how to use these technologies to implement both point-to-point integrations and hub-and-spoke integrations. Students learn how to integrate Siebel CRM with Oracle Fusion Middleware using both Enterprise Service Bus (ESB) Services and BPEL processes. This course also discusses Oracle Application Integration Architecture (AIA) and shows how the use of canonical objects and application-independent business services can reduce the effort to integrate a large set of applications.

Learn To:

• Use the Siebel EAI tool-kit
• Build integration workflows
• Use Siebel Web services
• Integrate Siebel CRM with Oracle Fusion Middleware
• Configure external and virtual business components

Audience:

• Application Developers
• Developer
• Technical Consultant
• SOA Architect

Prerequisites

Required Prerequisites:

• Siebel 8.0 Essentials

Suggested Prerequisites:

• XML
• HTTP
• Oracle Fusion Middleware

Delegates will learn how to

• Configure an integration solution that uses Enterprise Service Bus (ESB) flows and Business Process Execution Language (BPEL) processes on Oracle’s Fusion Middleware
• Configure an integration solution based on data federation that uses external business components and virtual business components
• Determine an appropriate integration solution to satisfy a set of business requirements
• Configure an integration solution based on data exchange
• Configure an integration solution that uses Web services

Course outline

Overview of Siebel Integration

• Challenges in Application Integration
• Siebel Integration Technologies
• Topologies for Integration
• Fundamental Integration Activities

Overview of XML

• Role of XML in Integration
• Review of XML Concepts
• XML, XSD, and XSLT Files
• XML Namespaces

Integration using Integration Workflows

• Configuring Integration Objects
• Using the EAI Siebel Adapter
• Using the EAI XML Converter
• Using File Transport
• Building an Integration Workflow
• Using the Siebel Data Mapper
• Using HTTP Transport

Integration using a Service Oriented Architecture

• Using Services
• Application Services Interfaces
• Overview of Web Services
• Using Siebel Inbound Web Services
• Using Siebel Outbound Web Services

Integration Using Oracle Fusion Middleware

• Benefits of Middleware
• Integrating Siebel CRM using ESB Services
• Integrating Siebel CRM using BPEL Processes
• Understanding Oracle Application Integration Architecture

Integration using Data Federation

• Benefits of a Data Federation Solution
• Configuring External Business Components
• Configuring Virtual Business Components